Westlake Ace Hardware is a local hardware store that has consistently impressed customers with its exceptional service and knowledgeable staff. According to the reviews, the store is known for its helpful and friendly employees, who go above and beyond to assist customers with their home improvement needs. Customers have praised the staff's expertise, particularly in the plumbing department, where they have provided valuable advice and guidance on the right tools and materials to use. The store's wide selection of products, from screws and bolts to appliances, has also been highlighted, making it a one-stop-shop for all home improvement projects. While the store may be slightly more expensive than big-box retailers, many customers have found the personalized service and attention to be well worth the extra cost. Employees like Andie and Trevor have been singled out for their exceptional customer service, with customers describing them as "a ray of sunshine" and "kind souls." Overall, Westlake Ace Hardware has earned a reputation as a friendly and reliable hardware store, where customers can find the products they need and receive the support and guidance they require to complete their home improvement projects successfully.
They didn't have what I was looking for, but the staff was very helpful. I would definitely go back.
October 2025
The people that work there are very nice. Best place in Texas.
October 2025
Great guest service sales associates are always helpful and knowledgeable I would recommend them rather than the big box stores where you can't find anyone to help
