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May 2023 by Bethzabet G.
TERRIBLE . it was going good at first until the "supervisor" messed up on depositing my check after i told her more than 2 times if i could still use it to open up my account she verified and said yes "absolutely" and at the end she told us that there was nothing to be done SO MUCH BS . Had us there for almost 2 HOURS FOR NOTHING!
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October 2021 by Carolyn J.
I really like this bank so many locations in stores. I can get my banking done and groceries all in one place. I use the one fielders staff extremely nice.
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July 2021 by Tyler F.
Absolute trash. I've been talked to like I was stupid by several employees, most of my basic requests have been ignored, I had an employee try and get personal info from me, tried saying she couldn't log me in any other way. After I transfered to a supervisor I asked why she would have needed that, she didn't even answer me. I've tried canceling payments, been told things like, we can't find that payment sorry, nothing I can do, and the very next day I get a $35 nsf charge. They have never reimbursed me, they simply don't care, all they want is you're money. And I think its super cool they did all this during the pandemic. I tried closing my account and they not only DIDN'T they do it, but I woke up the next day with another nsf charge. I'm gonna ask my local lawyers if I have a case here. Don't make the same mistake I did. Don't let them take you're money. This place is a nightmare
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September 2019 by Lauren D.
This bank is a joke!!! You can't get more than 4,000 from a teller. Like I can't MY money that's in MY account!!!!!! I don't want make multiple trips to the bank! Love that the tellers that do their jobs :) they do exactly what they are supposed to do !!! But this video that you have to watch when opening a new account is extremely inconvenient. Corporate needs to know that it will definitely discourage new account holders. If I'm in the grocery store, and I get approached to open a account. I would definitely not want to because that process is going to take so long