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August 2023 by Dennis Dees
They don't answer the phone, called four times yesterday never answered. Set online appointment they called and left a message they didn't have the parts and could not do it if they did. Update they called again to tell they can't fix it. Using SquareTrade. I'll just get it reassigned.
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February 2023 by Billy Smith
I've never had a bad experience at the store, the young ladies that we get to enjoy while we're there are always pleasant and welcoming. They always get to us right away and always have a smile thanks again you guys.
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August 2021 by JDubbaU
I took a Note 10 plus with a broken screen to get repaired, they had it for over a week and didn't contact me. I finally went back, they took a long time to locate my phone and finally told me it was damaged beyond repair.I took the phone to The Fix phone repair shop at Parks Mall. The Fix had it repaired in less than an hour and at a cheaper price. I've told several friends about The Fix and they also had their phones repaired there.
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December 2020 by Kati Z
Extremely rude
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November 2019 by Brazos Outdoor Center
Thank you, great service with an awesome group delivering a much needed service. Get your face fixed here! Don’t have to buy a new phone.
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November 2019 by jancass51
Made an easy appointment online, and had them replace two IPhone batteries. They replaced them while I waited because it only took 30 minutes. I also bought a deep-cycle battery. Employees were very pleasant and professional.
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November 2019 by Jetzabel Moreno
Very good service, they fixed my screen in 15 minutes and everything was fine... Good customer service and reasonable prices... I made an appointment online and had a discount ?
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November 2019 by Pete K
They replaced the battery on my iPhone 6s. The battery now does not charge above 3%. Left the phone on the charger for over 3 hours. Still at 3%.
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November 2019 by MrMarklyle
Fast, friendly no complaints!
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August 2019 by Asami Tenma
Service was great phone is better then ever. Thank you so much! My overall issue for me coming to batteries Bulbs Plus is that my screen has shattered and damaged the digitizer and needed the screen replaced with a new digitizer. So update a week later I have to go back to Batteries Plus to get my phone looked at because because the screen was loose and the adhesive was loose like they didn't use enough adhesive on the screen and then my biometric button was messed up because they scratch the button and I told them about it so I went back there to have them fix it and came back an hour later and my phone was the same so they did nothing a few days later after that my phone went black because they did not fix the issue that I went back there for them to fix that they messed up on the first time so I spoke with the manager and she ordered a screen I went there a week later after that to have my phone fixed and came back an hour later and and they told me that the screen that they put on my phone was defective and it's still black so they had to order another screen and that it will be there Tuesday so I called Tuesday and it was not there yet they say it will be there Friday so I went there Friday and it still wasn't there they said the screen was not there yet so I asked for a copy of my receipt and for my refund back so that I can take my services elsewhere because of this store location my phone has been broken for an entire month from dealing with their poor sorry services I do not recommend this place to anybody especially after everything I have went through from this store if I would have known that the overall review points for the store was 2.5 Stars I would have never went to this location in the first place I have a Samsung Galaxy S7 which is a very popular very common phone that I know could be fixed by a professional that knows what they're doing but clearly this place is not run by professionals that can actually fix devices like they claim they could I am highly upset with this company it has been over a month and my phone is still not fixed because I have to go to another repair store and have my screen ordered wait another week and go to that location so that my phone can get fixed thank you batteries bulbs and plus for nothing!
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July 2019 by Brian Bayne
Thank you, great service with an awesome group delivering a much needed service. Get your face fixed here! Don't have to buy a new phone.
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July 2019 by Mary Braswell
prompt, courteous service; will definite recommend to others
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June 2019 by M Lamanna
Dropped off an Iphone 6 for a battery replacement at lunch and went back this evening to pick it up. Phone works great after being completely dead.
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June 2019 by Leslie Annen
My experience was good. The gentleman that greeted me was cranky and negative, but the other guys working the desk were fine. The bright spot was Dillon who actually did my screen and battery replacement. He was friendly, quick, and had called me twice about battery availability. So my 5 stars is for Dillon. Keep Mr Grumpy in the back away from customers,
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April 2019 by Jayla W
Shattered just my iphone 8 screen, nothing else was broken. Came in an hour after they opened, so no line. Made an appointment, but was serviced early. Was in and out in 30min, phone is as good as new
