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February 2023 by Kevin C.
On this particular day, this location was nasty! Trash all over the place inside and out. There were very few employees and long wait time in the self checkout lanes. As a matter of fact, that's the only lanes that were open.
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December 2022 by Jaime Z.
I don't typically review places like Walmart however this Walmart was so clean and orderly that I was compelled to write this review. Everything in the store was so orderly and clean. The selection there was enormous with so many options to choose from. I would definitely recommend this Walmart.
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November 2022 by Dee F.
Visited this Subway located in the Walmart super store on Nov 27th, what rude azz staff. Apparently the computer was downed, while myself & 2 other patrons were there yet I wasn't made aware of this. After 20 mins, the 1st sandwich maker/cashier told me that her system was down, that I was on the house, that she couldn't ring me up. By this time the entrance enclosure was drawn, the 1st patron was dining in, the 2nd was stating her honesty while adding to her meal --that she lives down the street & could return with . Fair, but I wasn't asked if I was paying cash (or not) even though I was told to my face that it was on the house or so I thought. After the 2nd patron received her meal, by this time the 1st employee, apparently frustrated, stepped away to talk to her manager. I had been patient & polite, why she chose to share the downed machine issue instead of just directing me out of the establishment in the first place???? Why that just threw me, totally unjustified, undignified, and tacky as hell!!! The other sandwich maker (a sista) told me they were closed, and she wasn't going to serve me & seemed delighted to share that fact. I stated that the other employee told me that my meal was on the house. Rude, ugly faced MF's both of y'all, gonna close me up in there then deny me service well bunk you both & I'd strongly recommend that you both brush up on customer service skill, better yet--indulge in charm school because you both effin need it!!! What lousy azz service, SMH y'all were something This isn't even my home state, I'm just traveling to see my family, and stopped in for a bite to eat before concluding my business with family. Glad my residence is in another state, I may reconsider relocating here to the great state of TX
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July 2022 by Rachel V.
I bought the organic market side spring mix large container, opened it to make a salad and after removing the top layer of leaves I spotted a large stick. I've never had this happen before so I'm wondering what their processing looks like that a stick this large was somehow missed and ended up in the food container.
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June 2022 by Aimee H.
Worst pick-up experience ever! When I showed up (at 9:50 am) to pick up my order I was told their system was down. No email or text ahead of time telling me not to come. I was told they'd send an email when the system was back up. They did not. I finally called them at 3:50 pm and they said their system was back up. I drove there for a 2nd time and was told that they "misplaced" two of my items and it would be another 3-5 min. until they re-picked them. About 10-15 min. later someone else came out to tell me they "misplaced" two whole bins of my groceries so they had to re-pick them and it would be about another 15 min. Over 45 min. later I was still waiting!! I finally flagged down one of the guys and told him to just bring me whatever they had. I wasn't waiting any longer. Another 10-15 min. passed before they finally brought my few items out. They didn't care. They didn't offer me any compensation. I asked about them delivering the items that they shorted me and was told that he already took them off so they couldn't do that. Absolute incompetence and NO customer service whatsoever! I called the store when I got home and asked to speak to a manager. He was useless as well. Just made excuses about their system being down. Um, no, it wasn't the computer's fault. It's yours for not being a good manager. This location ought to get rid of whoever is in charge of the grocery pick-up. He/she is not fit to do the job. Bringing groceries out to someone's car isn't rocket science. Other stores do it just fine. Why can't this one?
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January 2022 by Camille H.
The Vision Center in this location has an excellent employee in Tish. I had a veery good eye exam next door by Dr. Lee & Dr. Nyguen. When I took my glasses to Tish in the Vision Center-she quickly diagnosed what was wrong with my glasses & fixed 'em right away.
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December 2021 by Meredith R.
PUT.THEM.OUT.OF.BUSINESS This Walmart is an utter embarrassment. Each and every time I go to this location (no matter what time of day), it's a total shit show. Incompetent staff. Guys, this is a MANAGEMENT issue -- top down. It won't get better. Give your business to Kroger. Or any other grocery. ANY.
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November 2021 by Nicole M.
Please do not have a curbside pick up if the wait time is over an hour. Parked and waited. After 30 mins went inside and no one would even acknowledge me. Kept getting passed by workers. No one seemed to ask if I needed help nor could I find anyone in charge. Went back to my car and had to call to finally get some assistance. Terrible process and will never do pick-up from this Wal-Mart location.
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June 2021 by Amanda V.
This location doesn't even deserve 1 star! By far the worst customer service ever! I just did an order for delivery worth almost 200$ and my order was never delivered and I tried calling Walmart over 5 times and not once did anyone pick up the phone. The person that supposedly delivered my groceries name is Joel. Nice move taking food from my babies! Never again will I use pickup or delivery!
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March 2021 by Leigh-Andrea Z.
Workers don't care about their jobs and it shows. Will be on the phone for several minutes until you are just dropped. It would be easier to just drive up there rather than trying to get someone on the phone.
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August 2020 by Ashley C.
Their curbside pickup in response to COVID is excellent. Their Walmart app required to order curbside pickup... Not as much. Nevertheless curbside pickup is fast and efficient, and I make an extra long trip to go to this Walmart location for their wider selection of products. Curbside pickup via app is easy. You select the products you want, add it into the cart, and select an hour time slot to pickup your groceries. The early morning time slots are reserved for high-risk groups for Covid-19. If they run out of an item you wanted, then they will substitute the out of stock item for a similar item. The only item I ordered that later became out of stock was Topo Chico, which I can live without. The order minimum is $35, which is reasonable. At the start of your time slot, Walmart will notify you, and will ask you to notify them in the app when you leave whatever location you're at. You'll need to give their app permission to use your GPS. Once you arrive, you'll need to park your car at a curbside pickup parking space and open your trunk for the employees to load your groceries. After that, notify Walmart via their app what your parking spot is, and what color your car is. The employees usually come out quickly - I waited no more than 10 minutes these past few times I have used their pickup service. My only complaint is that during my last visit, one of the eggs in my carton was cracked. The cracked egg was even discreetly turned toward one side to make the crack less obvious when looking from above.
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April 2020 by Autumn B.
I'm using grocery pickup because I'm in the high-risk group for Covid-19. The first order I picked up went flawlessly. The second order is a disaster. Rotten tomatoes and bell peppers, shrivelled up jalapenos, and frozen bread that went out of date seven months ago. Yuck! I went online to get a refund and they refunded the tomatoes and jalapenos, but they want me to go in the store for a refund on the bread and bell peppers during a pandemic. Really? Okay. I'll let this rotten crap go even more rotten and bring in your store when the pandemic is over. Stupid.
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February 2020 by Jackie W.
WALMART grocery pickup is the worse service. You may sit for 45 mins to an hour before your grocery is brought to you. Also when you get home you may notice that some of your items are missing in your order.
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January 2020 by Ashley G.
What's up with all the Walmart's being completely empty?? For the last 6 months, I'm finding myself going to 4 different Walmart's in order to find my "go to's" in stock, the shelves are empty! The Walmart in Kennedale is by far the worst!! It's as if they don't have enough employees and everything is sitting in the back or the big boss is trying to cut back to hit a bonus...I don't freakin know, but I need to just listen to the inner me every time I attempt to go to Walmart, "just don't do it! Pick somewhere else". Not to mention the same ol, no registers open and horrible customer service.
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December 2019 by James W.
Make sure you have the right "look" before you go to this walmart. I used their app for pickup, but I looked "suspicious", I got assaulted by assistant manager. When police determined I had done nothing wrong I was banned from store.
