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June 2024 by Samantha Roberts
Someone help me soon as I walk through the door and he was very helpful
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June 2024 by Spencer Williams
Bad experience
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April 2024 by Gudheir bree
Customer service ????
Professionalism ????
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March 2024 by Andy Sanchez
Knowledgeable and friendly staff. Solved an issue that online/ over the phone customer support couldn’t resolve.
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March 2024 by 9211 kpatton
Products might be okay, but the real problem is the people and the customer service !! There is none !! Leaving Verizon
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February 2024 by Andreavich Broskerz
Asleep at the wheel, lacking sense of urgency, and it's really not surprising. I've watched the service evolve having been a customer for 14 years. Was told I had to come back to get a new phone so I could deal with the person who messed up my new phones I purchased. This was after I was on the phone with customer service verifying that the cell phone was at the store and ready for pickup. Conflict resolution training probably would help management.
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February 2024 by Luigi's Italian Restaurant
Excellent service
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January 2024 by Jake Haugen
Staff told me I would receive $830 for my device trade in with the promotion I was provided, but when I went to complete the trade in, I was only offered $415. Not only were they dismissive of the problem, they did not even attempt to resolve the discrepancy. I was told I could maybe try calling customer support, but was unlikely to resolve it. I would avoid this store if you want to be treated than more than just a sale or blatantly lied to.
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January 2024 by Arianna Reyna
It’s always so busy and always understaffed. Came to drop off the iPhone for the trade in but it took 1 whole hour.
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November 2023 by Paul Henderson
Very nice people working there. They helped me with setting up my auto pay. I will be back any time I need help.
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November 2023 by Mayvis Lopez
Very bad experience in this store, the people who work there have no interest in serving customers and have bad treatment, I will always try to go to another store, I will avoid being here whenever I can
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October 2023 by Kathryn Moore
Omar is the BEST!!! We were having such a hard time getting the help we needed at another Verizon store but after speaking to Omar at this location, we got the help we needed and were all set in less than 10 minutes!! Thank you Omar!!! You saved the day!!
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October 2023 by Pat Mente
I would like to commend Isidor. I brought my elderly sister to the store to have her phone reprogrammed. She is not very tech savvy. Isidor spent a lot of time with her. He was very patient in solving her issues and answering her questions. I have been a VZ customer for over 20 years, and I have never experienced a sales/tech support person with such great patience, product knowledge, and desire to help. Reward this man!
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October 2023 by B Karlton
There sells and promotions are very misleading
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October 2023 by Janet De Leon
Everything is fine except that they don't take cards and besides you can't withdraw more than 200 at the ATM, that's not very good.
