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February 2024 by Minnesha Green
Very, and I do mean VERY RUDE AND PREJUDICE!!! Baby without the customers you wouldn’t have a job. Think about that! Smfh! Customer service straight trash!!!
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January 2024 by tia smith
Theyre not open when they say they are open. It's 10:29 on a Saturday and no one is here.
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January 2024 by Lucio Escalante
Let me start off by saying, "Great customer service by manager. She was very helpful. This store had great quality shoes ,nicely stocked and great selection. I give it 5/5 star rating .
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January 2024 by S P
The women at this location have terrible customer service and frankly they act ghetto! Cashier with the long ratchet fingernails stayed texting on her cellphone the entire time she was ringing up my purchase. If I was a bad person and wanted to rob them, she wouldn’t have seen it coming. As a kind gesture I smiled at one of the associates when I first walked in. Her response was to look me up and down. Rude and no respect. They’re all Hispanic and gave off racist/prejudice vibes based on the way I was treated, not to mention being followed around the store, by the one with colored hair.
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November 2023 by Annette Nichols
Love the bargain shoe they have . Very cute purses and sunglasses
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November 2023 by Kurt Jordan
Lots of good deals here at Shu-Deal across the street from Murphy gas station, Cooper St.and Pioneer Parkway (303)!
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November 2023 by Lavada Bell
I love this store. I can ALWAYS find some boots, purses, or shoes , when the other stores are ALLLL OUT. Everybody else has SOLD OUT!, and the don't get that style back, so I go to the Arlington Stire because I know I'm gonna come home HAPPY!!!! The Manager Nadia is AWESOME, KIND & FRIENDLY, everytime I see her. The Store is 2 doors from Dollar Tree. My favorite Shu Deal!!!
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September 2023 by Jordan Bailey
Sylvia was great !! I was a customer walking around speaking my thoughts of the type of shoe I needed and Sylvia heard me and immediately gave me the exact shoe I was looking for saving my look for Beyoncé’s concert !! You’re awesome Sylvia!!
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September 2023 by Cassie Coleman
Every time I come to Texas ! I have to go there ! I love their selections and discounts !
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September 2023 by Glitter Sparklez
Ms. Sylvia is the best. Very friendly and helpful. I'm loving my purchase. Thank you again Ms. Sylvia.
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September 2023 by Neysa Pernell
I had been chasing a certain pair of boots and called all the Shu Deal locations and every Rep was so helpful but specifically importantly Silvia at the Arlington location for assisting me to the fullest to make sure I received the boots I really wanted!!!!! I'm so happy with the customer I received.
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September 2023 by R SE
Horrible customer service at this location . There was a lady working the register that said I couldn’t purchase a shoe because one strap was missing . She didn’t try to see if it was mixed up with another shoe . She immediately destroyed the box . I expressed the disappointment & she raised her voice going off saying that her employees were doing what she told them to do . The customer is always right there was no way she should have been yelling as I was exiting the store . This is why you can’t give young people authority or a higher position . She was very disrespectful. I will never go back to this store . How do you work at a store but you’re cursing and yelling . Be professional.
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August 2023 by Aracely Nava
I had an amazing experience at this shoe store! Sylvia, the clerk, was incredibly friendly and helped me find the perfect shoe for my outfit. Loved talking with her! Shoes are cute and cheap. Highly recommend! ⭐⭐⭐⭐⭐
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August 2023 by Adama Ormsby
I would give a zero because I came here with five of my children and two woman came and stood right next to me to watch my every move to the point I asked the older woman was she going to steal my purse because of how close she was performing theft prevention. I also asked them if I did anything wrong in the 3 min I've been in the store. One of the ladies responded no but the truth is my only offense was shopping while black. No matter the reasonable prices I was offended enough to know that I will NEVER shop at this store again...If you stand against RACISM I hope you don't either. UNITED WE STAND, DIVIDED WE FALL!
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July 2023 by Jamie Norwood
They should put a sign on the door that says “open when we get ready” because it’s 10:45 and the door are still locked.
