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March 2024 by makay h (Foodie Lover)
Black and pink hair with the two lip piercings was giving MICROAGRESSIONS! I didn’t see her name tag but… Like girl don’t stereotype and it was so obvious too! My mom and I (black women) walked in and were greeted with,” what do you need help with?” Twice! I replied saying “ I was just in for nails and had just spoken to someone on the phone about French Tips” Lord she hollered that girl down that I spoke with on the phone to come stand over us I guess. After she called her about five times, I said “Ma’am I’m good, I found what I needed”. She also watched us like hawks until we left.? The next two people that came in (non-black) were greeted with “ Hi welcome in!”…? Please treat all people with the same courtesies, ESPECIALLY PATRONIZING CUSTOMERS. Thank you to the lady with the long strawberry blonde ponytail/hair for not treating us different! Anyways the nails are cute.
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January 2024 by Julianat Vara
Kendra greeted us in a very warm and friendly way and Nancy helped us decide what hair products to buy without being pushy. Both girls were great. Way better customer service here than at any other Sally’s store I’ve been to.
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January 2024 by Elissa Gonzalez
The last time I came here with my daughter (a few days ago) one of the chicks was just straight up following us... literally! EVERYWHERE. Every aisle!! Like, are you dead serious??! Do we look like effin thieves to you??! I didn't even have a PURSE or anything on me cuz I already knew what we were going to PURCHASE! Geez!If they're gonna be doing that, at least do it low-key & more professional like them loss prevention staff at Walmart! They don't gotta get all ugly about it.
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October 2023 by Alee Brucato
Kendra was AMAZING! They didn't carry a specific shampoo that I've been faithful to for years, and she went above and beyond to try and locate it for me. First she called another local Sally's- they didn't have it. Then, she looked on the computer to see if any other Sally's locations had it, and she found ONE store. She then called them and confirmed that they did indeed carry it and wrote down their store information and gave it to me. I didn't ask her to do any of this, she just genuinely wanted to help me. If she did make a sales commission off of anything I purchased, then I would have happily bought something from their store despite not needing anything, because she was that good, and really did want to help me out of the kindness of her heart. Excellent customer service, wonderful energy. I will be going to this Sally's in the future just to work with Kendra!
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October 2023 by Mckinley Thomas
All staff at this location are very nice and knowledgeable!!
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September 2023 by LaKetha Carter
Doors was locked even though hours say they was open.
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August 2023 by Katrina Colley
Kendra was AMAZING! She was so helpful and had the best vibes. Chis, the colorist was so helpful and professional. Thank y’all!
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May 2023 by Shalonda West
Store associate Kim was very rude and started raising her voice and cursing when I came in to return an item. I had to tell her repeatedly to return my money to me. She also stated that she “doesnt get paid enough to deal with this.” Poor customer service and definitely should seek employment elsewhere where she is not interacting with customers. Im sure the other customer reviews are referring to her regarding rude staff.
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April 2023 by V Martinez
Staff is always friendly, very clean and organized when I go. Glad they always have what I need
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April 2023 by Brandi dawn
The store employee was very unethical following you through out the store.she acts like a "karen"
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December 2022 by Kristina Dover
I was in here buying hair color as usual, and I walked over to the perming section to consider it. This all happened quickly, and I wasn’t about to be a Karen and say anything - One woman who works here (who I see works here a lot) walks another customer over the the perm section, and gets so close to me that’s we are practically touching, all just to show this man all of the perm choices… and then motions with her arm in front of me to the man, so I’m blocked from what I’m doing, and pretends like I’m not standing there and has the customer walk up and get infront of me to look…like at least say excuse me or something I would have moved, it was unprofessional and rude. I’ve never had an employee act like I was invisible like that? I just walked away. I wouldn’t come back here while that woman works here.
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December 2022 by Kiko Dang
There were 2 females staffs in the store and they were both lazy and unfriendly. The one with a long red hair at the cash register didn't want to move her body to show me where the item that I was looking for even she was 5 feet away. The other women were roaming around on a rolling chair to do her job and was rude to me. Won't come back.
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September 2022 by Lynn Jay Corvus
Destiny is serioulsy awesome!! Everyone in the store was super sweet and very helpful, I felt very taken care of. Wonderful wonderful service!
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September 2022 by Marco Ramirez
Everyone here was very helpful when I was looking for new clipper, shampoo and hair color they Helped me out a lot by giving me good recommendations
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August 2022 by Steph C
racist ppl work here… avoid at all costs
