-
June 2024 by # BlakkHart
Love this store. Brings back a lot of nostalgia. Jason is one of the best guys I’ve met and has great customer service. 10/10 experience, will come back again !!
-
May 2024 by Austin Peake
This is my personal favorite store out of the three Retro Madness locations. The people, games, collectibles, and energy that goes in and out of this store makes it so easy to spend hours here just vibing. Jason is super helpful every time, the way he listens and openly communicates makes finding gifts for my friends much easier since I’m a classic over thinker. Retro Madness rocks, they’re the only stores I feel comfortable going to exchange and purchase physical games these days.
-
May 2024 by April Richmond
Had a wonderful experience from the moment I called all the way to picking up my device. Jason has great customer service and answered all of my questions. They fixed my kiddos' broken Xbox; they said it would take 2 weeks, but they fixed it in under a week.
-
May 2024 by Gabriel Cummings
Took a Switch Lite for a joystick replacement and was told it would take up to 3 weeks but got it back in 3 days. I definitely recommend this place for small repairs. Also, for buying some retro devices and other things like fridge magnets.
-
April 2024 by Jon Marulanda
Got a battery replaced in my Gameboy Color Pokémon game, in and out in 10min. I also picked up some games for my son to play! They were very friendly and attentive and gave great recommendations. They have an awesome selection of retro games too.
-
January 2024 by Cristopher GUZMAN
Can y'all fix controllers
-
October 2023 by J Avila
This place broke my Xbox more where it doesn’t even respond to the power button, they broke the frame where the trim snaps on, they misplaced 8 capacitors and some weren’t even soldered on correctly which means connecting to nothing. I brought it in for it shutting off after powering on with the Xbox logo on tv screen showing. After getting it back from them it no longer powered on it just didn’t respond whatsoever. He told me it can’t be fixed, due to water damage. So I took it immediately to Rosales super tech in Fort Worth. He opened it up that same day and showed us it was broken on the trim clips, the hdmi was not positioned correctly, the capacitors all mixed into the wrong spots (he even downloaded the schematics to show us each one that was incorrectly placed). He showed us through the microscope also where it wasn’t even connected. He even showed us where Retro’s tech might have mistaken water damage but it’s just how the boards look they have like a white pale lining of strips. Retro madness said it wasn’t possible to fix it whatsoever yet Rosales super tech llc repaired it in one day !DONT BRING CONSOLE REPAIRS HERE!Take it to a honest and skilled professional! Like Rosales ! If you take it to retro madness you might as well throw away your system since it’ll come back inoperable and cost you more money having to fix what they mess up with another tech. Plus this store can’t even tell you more about what happened or what was exactly diagnosed with your console since the tech isn’t in the shop, they just send it to him for 7 days. Reminds me of a chop shop to be honest. Then they come up with some excuse why it’s in even worse condition then prior to bringing it to them so they aren’t liable.Save yourself time/money and go with a professional!GO TO ROSALES SUPER TECH LLC ! Last pic is the Xbox One S up and running after Rosales fixed our baby!!! In one day!
-
September 2023 by Val Vino
This is a great place to peruse if your are in the market for vintage strategy guides, starwars and more. We even found some obscure items to add to our menagerie of toys and video games for my family and I for a fair price. Rather than throw away or give away they even offer console repair for the ones that you have sitting around in your house. We highly recommend Logan for his friendly customer service, he is always willing to overlook our trades.
-
August 2023 by Kelly Caudle
My family and I love this store. So many vintage games, gaming systems, toys, etc... They even do repairs.
-
August 2023 by Jay
Great people fun place! I hope more people can see all the cool stuff they have like video games and collectibles!
-
July 2023 by Troy
I was able to find the original Nintendo DS only for $80 and the gentleman even held it for me while I drove there. It even came with a charger. Excellent service, the Nintendo works perfect and now I can relive the moments of Pokémon Sapphire. Great place! No Bakugan, but that’s okay. That might be too much of a niche lol
-
June 2023 by Sekai
Absolutely amazing service! Went in for an Xbox repair and got the power supply exchanged for free! They aren’t going to make you waste money on things you don’t need, and have really cool games and merchandise on stock, especially ones that are discontinued or aren’t being produced anymore. I highly recommend going here for repairs, or just to shop.
-
May 2023 by Logan Caruthers
Good little video game shop. Jason and Billy are always willing to help. You can get updates for new merchandise on Facebook too so that helps a lot
-
March 2023 by Ben Corrales
Fixed my backwards compatible PS3!!! Very reasonable pricing for repairs. This is the spot to get your console fixed!
-
March 2023 by Tristan Martinez
It's got quite a bit of selection for vintage/past game systems. Toys, collectibles, etc. All right prices for underappreciated gems.I took away stars because we entered and were immediately hit by the smell of weed. Also, the older guy that was there didn't interact with us at all, not even to greet us. I'd suggest going to the RetroMadness in Ft. Worth instead. They've got great customer service and a better selection in my opinion.
