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February 2024 by Christine Nally
Very pleasant visit... technician was friendly and kind. No real pain when drawing blood and more importantly, no bruising occurred on my arm. All in all, I left with a smile on my face.
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February 2024 by Dianne Fleming
Staff was friendly, professional and handled my blood test quickly yet efficiently.
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February 2024 by Sarah Knack
My tech was very personable. Took the time to answer my questions and did a great job with the blood draw.
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February 2024 by R Williams
Very pleasant and courteous staff
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January 2024 by Rebecca Shafer
Everyone, whether you had an appointment or not had to wait a very long time. There is no one up front to speak to when you need help. I waited over 2 hours to get called back.
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January 2024 by Heather Gronda
Wonderful! Friendly, fast, made sure I was comfortable.
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January 2024 by Amy Nguyen
Pamela was amazing! Very quick services and professional. I would recommend to make an appointment a head of time to avoid long wait time. Overall, I would definitely come back.
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December 2023 by Carolyn Guttormsson
Pamela was fantastic! She used the needle size we requested, got it in the first stick, and got us in and out of there within a few minutes. Respectful and efficient.
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November 2023 by Colbie Massey
They were really kind, I had made an appointment but left something incomplete. I was worried I was going to be moved back and changed to a walk-in, but she showed me what to do, let me go complete it in the lobby and come right back in. Got my results quickly.
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October 2023 by Andrea D
My experience was great! Even though I got there a little late because of school traffic, I sat in the waiting room for no more than five minutes before I was seen. My phlebotomist Pamela was very friendly and professional. She even complimented my perfume. Before I knew it, the blood draw was over, I literally felt… Nothing. Normally with a blood draw, you always feel a little stick, but with her I didn’t even feel that. She was amazing! Thank you.
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September 2023 by Oxzowachi Alt
I see that a lot of people had bad experience with the staff, but on my visit I interacted with two staff members and both were very helpful and polite despite me not following procedures correctly. I had scheduled online and checked in via text and was helped around 5 minutes after my scheduled time. Pamela was my phlebotomist and was great.
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September 2023 by Niqu3 Mo (Niqu3)
Gloria was awesome. I also like the fact they were sanitizing the waiting area in between patients.
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August 2023 by David B.
This place really sucks. No walk-ins, even at 7am. Yes, their website says walk-ins but that's incorrect in practice. I've been here several times and they are the most unfriendly bunch of people I've ever met. The worst thing though is their inability to draw blood without subjugating the patient to harsh pain. I've had blood drawn many different times and places and none of them came with the pain these folks bring to it. There's only one reason I come here: it's a 5-minute drive from my house.
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July 2023 by Heather Shelton
Check-in kiosk caused issues, which made me late for my appointment time. I had to recheck-in as a walk-in, due to the kiosk error.They are fairly slow. They also seem to call the standby list in a random order, not based on who is listed as next.I will say, the phlebotomist who was assisting another patient with the kiosk was sweet, and very patient. But another was quite rude, and was literally yelling at a patient who was struggling with the kiosk.
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July 2023 by Bridget Bell
Shauna, she was so professional & kind! Each and everytime I go to this location..nothing but top tier service! They are efficient & get you in & out fast! I truly respect all the ladies & gentlemen at Quest in Arlington Texas. I had to visit the one in Irving before, and they were just as professional and kind too! Thank you Quest & keep up the amazing work!
