-
March 2024 by Koda Anderson
The service that I receive from Meechie at this location is always Great. She provides exceptional customer service even when im difficult to deal with. ? She’s a doll and does her best solve my issues to the best of her ability. Thanks chic for being you. ?
-
March 2024 by Andaiya Reynolds
Used this unit to store things after losing my apartment due to unfortunate circumstances now because of lack of communication and no notification I ended up with my unit being sold at auction plus even with the unit being gone they told my partner to still pay on it even though everything was lost on December 2023 now that I have lost everything I'm forced to start over and thinking of ending my life because of this circumstance don't ever use a storage unit
-
March 2024 by Cricket Wireless
Michie was super helpful and professional
-
March 2024 by Susanne Cantu
Michael is super knowledgeable and friendly definitely recommend checking her facility out
-
January 2024 by John Kramer
Excellent. Cherish was fantastic at helping me.
-
January 2024 by SuperStar Z0mbie
Always very helpful and friendly.
-
January 2024 by Robin Abrams
For a 10X10 storage unit, their price increased from $50 ish to $150/month over only 4 years.They lock the bathrooms without warning during business hours, so I had to drive back to the office, stopping to do the gate codes again and wait for the gates to move, just to go relieve myself.Sometimes no rolling carts were available to move heavy items in or out of storage unit. We could not depend on a cart being there, so we had to supply our own.
-
December 2023 by Regina B Barton
Michie: The Location Manger is Absolutely Wonderful. Super Customer Service. Very Professional and Courteous. The Professionalism Extended from Her Is Always 100%. Yet, Jaron As One of The Agent was And Rather Rude. But Michie . . Is EXCELLENT ????
-
November 2023 by Rana Reese
I am literally DONE doing business with Them.I’ve been a customer since I been 17 (I’m not 30) I’ve had lots a good experience with this company In other places….BUT this location here. Because of this location is why im never returning and will NEVER EVER do business with this company ever again. Im highly pissed at this location. These folks closed my account…I get it accidents happen but the customer service part? Like let’s be fr HOW U GONNA CATCH AN ATTITUDE after y’all have closed my account. I work on a boat and I’m literally on the water in Florida. And I’m havin to leaving my job cause of how unprofessional these folks are.Then the man who answered the phone? Boy don’t u EVER in ur life ask me “what I want u to do” YOUR DAMN JOB! Because of the lack of training I can see this company will hire anybody
-
October 2023 by Chelsey Nicole
This place is horrible! They have no dollys to move your things although they advertise this. They claim this is because someone stole “10 dollys”. Does that seem likely? It smells like straight sewage once you enter the inside facility. There’s never anyone in the office to talk to. When you do see a worker they’re extremely rude and unpleasant and if you try to talk to someone they have no point of contact to their corporate office! It’s all automated so it’s a loop hole. If I were to use a storage space again it would not be this place after knowing what I have experienced!
-
October 2023 by Todd Moody
Deneen and Michi were wonderful and most helpful while using our storage unit. This location is very clean and security is wonderful. They were very helpful and most considerate in every way. I would highly recommend this location.
-
October 2023 by V Bryant
Deneen and the other on-site personnel are very friendly and helpful. The property is clean, safe and secure. They provide great customer service.
-
October 2023 by Shaune Shannon
Ms Michie is awesome, she is always so helpful and friendly. Very thankful for her patience and kindness.
-
September 2023 by James F.
The first facility I went to gave away my reserved unit. This place doesn't bother to text or reach out until the afternoon with my access code. They leave me to figure everything out on my own. Oh, and there's never enough carts to move heavy items. Melissa at the office is full of nothing but excuses:-"Oh, well, there's already two at the building."-"We can't get more carts. We'd have to order more, or ask another property."I don't pay rent on a unit here for excuses, nor am I interested in hearing any excuses.Overall, a terrible experience, with nonexistent customer service. You're better off renting a storage unit at a place that actually cares about you as a customer and a person. The people here offer nothing but apathy and excuses. You deserve better. We all deserve better.
-
August 2023 by Michael Curiel
Deneen was the friendliest person I’ve ever met! Great customer service and was a big help!!
