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June 2024 by Moriah Barnes
The staff was amazing. Answer my questions helped me with my dogs they went above and beyond
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June 2024 by Connie Scott
The ladies at checkout are always so helpful
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June 2024 by Cheryl Lawson
We needed to get our pup a bath while visiting tx. We got him a bath and furminator. His coat was so shiny & and the shedding was gone ( note he had a furminator before we left home, but he was still shedding like crazy). The groomers were super nice and loved our Blue. We'll definitely book again the next time we're in town visiting my brother
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May 2024 by Shaun McAlister
I love this shop and always get great service, but today I had the BEST service yet from Devin. She was so friendly and efficient even helped me out to my car with my many containers of heavy cat litter. ? Thank you Devin!
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May 2024 by Brandi Huddleston
After 4 hours and no call, I show up and ask about my dog. I'm told he had an "accident" - so they need another 45 minutes. My 3 year old doodle has never even had an accident in my house. He was left so long in a crate that he had no choice but to poop himself. They had only washed him and trimmed around his bum - after 4 hours! He had to pee so bad & was extremely thirsty. They would not bring him out immediately to me. I had to ask multiple times and be like why won't you bring out my dog! The groomer purposely pushed the door to the back crate area closed when she saw me looking that way. Why? I am disappointed that they would rather let your babydogs poop & pee themselves in crates - for hours, just to keep appointments when they are over booked and under staffed.
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May 2024 by Danna Vega
It was full of garbage everywhere and it smelled horrible.
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April 2024 by Kristi Jo
Clean, organized and efficient. Customer service was great!
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April 2024 by Chris Schoenthal
I brought my dog in for a scheduled appointment (only bath, no clipping) and waited in the little room for 10 minutes (with a historical dog) for them to come out and check him in. It then took them 3 1/2 hours to call me, saying that they had finished. When I arrived, I had to wait another 10 minutes for someone to come out so I could get the slip to pay. Their only excuse was that "they got a little behind" and not even done very apologetically. I can't imagine how they could get that far behind, causing me to reshuffle my afternoon.
While I was going to the register, I found a couple of clearance toys, so I took them with me. There were 3 girls at the register laughing and having a good time. When I set everything on the counter, she took the slip and rang it up. Afterward, she realized that she hadn't rung the rest up, so she had to make another transaction, all while the other two continued.
Lack of focus on the primary job seems to run rampant at this location, and I'll find somewhere else to get my dog groomed.
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April 2024 by Gregory Boykin
They actually did a great job with my Lucy, I recommend anyone to try there grooming department, plus you get 20% off as a new client, Once you download the app.
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February 2024 by Nichole Swindall
This petco used to be my favorite location. Now they are the worst.
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January 2024 by Abatha Three
The staff was upbeat, friendly, and helpful.
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January 2024 by Mercedes Whitney
Workers are great. Got told to get vital care for my pets which sounded nice. Charged $16/month for the past 5+ months with it never pulling up on my account and never getting the discounts at all. Called to cancel, and that's not even an option. No refund at all 'it's a location issue so all they can do is raise it to IT' and cancel my auto renew BUT I'm still paying until October 2024 FOR NOTHING
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January 2024 by Martha Garcia
The staff help me to buy the right food for my little kitten, she has stomach problems.
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December 2023 by Diego Reyes
One of the most accommodating locations I’ve ever been to. The store didn’t have a certain dog food in stock and the associate immediately offered to sell us a bag and have it shipped directly to our front door and allowed us to use their promotional offer for in-store purchasing. Will be returning frequently for my dog’s needs.
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December 2023 by Craig Phillips
Had what I was looking for
