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“Love this store! The staff are always friendly in helping me find just what I need, even when I'm not really sure what I'm looking for. They are great at recommending new products as well.”
“I am going to assume the food here is AMAZING. Yesterday was my girl's 1st birthday and they devoured their barkday bone biscuit within 5-10 minutes There are no after pictures.”
“Andre was extremely knowledgeable with what dog food to get my new puppy (bulldog) and even helped take my dog food to my car because it was far too heavy for me to carry. He deserves a raise! Excellent service each time I come to this location ? I'll be going to this location from now on”
“I've been coming to pet supermarket for a couple years now and have always enjoyed it. I was helped by Oscar this time and he was friendly, had great customer service and wasn't afraid to recommend products 10 outta 10”
“We needed to get our pup a bath while visiting tx. We got him a bath and furminator. His coat was so shiny & and the shedding was gone ( note he had a furminator before we left home, but he was still shedding like crazy). The groomers were super nice and loved our Blue. We'll definitely book again the next time we're in town visiting my brother”
“I enjoy the store, actually GOING IN. I would shop there more, but kinda pricey and you can only use coupons for curbside or delivery. Browsing isn't the same online as in person.”
“I’ve been coming here for years for our dog’s grooming needs and I’m satisfied every time. It’s also noteworthy that during the initial search for a groomer, I found that Sisters TLC Pet Grooming was the ONLY place our dog is comfortable going to. With that being said, you can trust that your pup will be treated right here.The owners are skilled, kind, and quick to respond to my request for an appointment.”
“This is my favorite location to get my dog groomed at! Emily is the groomer I always choose. She is so kind and sweet to my pet, I feel safe taking him to her. She always does a great job, I don’t trust anyone else.”
“I want to commend a particular employee! Her name is Evelyn and she was working in the Aquatics department. I checked out at this store on 05/02/2024 at 06:35PM and the store was absolutely crazy busy! My boyfriend and I called before we went to make sure they had a particular fish and Evelyn answered the phone, she went to check and let me know which ones they had and was super friendly!
When we got to the store there were MANY people looking at fish and she was helping a customer with their choices. We asked if she could help us, she finished up with them and immediately came to help us.
About half way through getting our fish she was called to the front for backup cashier. She asked an older gentleman to get our remaining fish. Before he finished with a guest he had the entire time she was already back and finishing our order.
She was immediately called back(she was the only backup) to the front but proceeded to help us because she knew we had been waiting a while. She hurried and went back to the front and APOLOGIZED to us! So crazy, we should have apologized to her.
We get up front and there was literally a line allllllll the way through the store.
We finally make it to the front of the line and she comes running around the corner saying she could help us at the 3rd register. She was quick and super friendly! You would have never known she was running all around like a mad woman to help everyone.
I appreciated her hard work and dedication to making sure people had a good experience”
“This place is the best. Without the doggie daycare, our relocation would've been more difficult. They take such good care of our dog while she's there. I love the fact there's a vet clinic on site. We've never had a problem with staff or cleanliness. If there's ever a line, it's not because the team is sitting around doing nothing. They really care about the dogs and cats there. Great place to be.”
9AM - 9PM
2309 I-20, Grand Prairie
Pet Stores
“This Petsmart is always clean and stocked. Grooming is very good, no matter what groomer you use. The staff is very helpful and friendly. The dog pads they sell at Petsmart are the best. We have tried others from everywhere else, but Petsmarts work the best. They have good sales such as buy 3 get 2 treats free this week. Pads go on sale periodically as well. I've had no issues with this Petsmart, I'd highly recommend for your pets needs.”
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“They took there Time with Sammy I'm truely Greatful ..Sammy is not use to ppl but Jasmin was so kind and Really made things Amazzzing for my Sammy ..I'm so greatful . Sammy loved her ..We will be back every month ..Thank you so much ..I'm so greatful ...”