O'Reilly Auto Parts in Arlington, Texas, store #726, offers a wide range of auto parts, tools, and accessories, along with helpful store services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also resurfaces brake rotors and drums and provides a free Loaner Tool program for one-time projects, with a refundable deposit. Customers appreciate the helpful and friendly staff, with some noting exceptional service from employees who go above and beyond. The inventory is generally good, and the staff are ready to assist with any project or questions. However, some reviews mention that employees may sometimes seem bothered or uninterested, and there was a case where a battery replacement was mistakenly diagnosed as an alternator issue. Despite this, many customers have had positive experiences, including successful vehicle scans and repairs. Overall, the store aims to help customers find the parts and services they need, with a commitment to customer assistance and a wide selection of auto supplies.
The store was busy, only 2 people working the counters but they were pleasantly helping each customer and the line never ended. Very impressed with how they effortlessly went between languages as needed. Only 4 stars because they needed help.... Hopefully they'll get better staffed for the next weekend rush.
August 2024
Helpful employees and good inventory of auto parts... the wholesale division goes above and beyond to help you and get what you need... with a shout out to Ben and Mario... great job!
June 2024
They are always helpful and friendly, although the last time I was there, the guy tested my battery, and my alternator and told me my alternator was bad when it was in fact my battery that was no good. All I'm saying is get a second opinion just in case. It could save you a lot of money!
