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June 2024 by Joy Geppert
Excellent follow up and very knowledgeable
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June 2024 by Lorrisa Gipson
Great experience with Philip in starting my new homeowner’s insurance policy. He was very knowledgeable and professional. Highly recommend!
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December 2023 by Cami Williams
Love this company! Jacob is always knowledgeable and very professional. Noal and Phillip are always polite and helpful. They work with me to find the policy that best suits me and I've never been disappointed.
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December 2023 by Lauren Knochel
We have been with Navsav sense they were Strack insurance and have always been happy with the service provided. Jacob is incredibly kind, helpful and knowledgeable and my husband and I are so happy we can continue using him! Ive also spoken with Philip and Noal when Jacob is out or with another client and they are just as pleasant. Keep it up Navsav!
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December 2023 by Ashley Neff
I wanted to thank Jacob for helping me look for insurance for my vehicle. I don’t think I’ve had great service like that in a while. I will for sure keep using this insurance company. Noal and Philip are also very awesome at helping me out with anything I need. Thank you guys! Amazing service
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December 2023 by kageydoughnut
I recently got a new home and insurance was something that I did not have extensive knowledge on. Luckily when I called I spoke with Jacob, who is not only extremely knowledgeable on all the policies they have to offer, he is very personable and treats people with professionalism and kindness! Noal and Phillip also helped me greatly with finding the best policy, and they were always happy to answer my questions. That helps me to have one less thing to worry about in my new home journey. I highly recommend working with Jacob, Noal, or Phillip! They will make sure you understand the different policies and to make sure you are getting the best plan based on your priorities. Highly recommend!
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December 2023 by Katt Goodwin
Jacob at Navsav will always have my business. He is honest and very transparent. I don’t mind spending a little extra money for honesty, rather than spend less money for a crummy policy to pinch pennies. Noal and Phillip are also pleasant to speak to and are always willing to help me when Jacob is busy. Thank you for always keeping my best interest at heart. Don’t skimp on insurance folks.
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December 2023 by Andrew
Since NavSav took over the former insurance company it has not been the same. Jacob and Phillip are still wonderful, but I can not say the same about the company. I asked them to cancel my insurance and they didn't do it. This caused me to have to go directly to the insurance companies. This uses up a lot of time. They went from 6 agents in the office to three. They sell Allstate and the agent I spoke with from Allstate said they were getting complaints from other customers about Navsav.
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March 2023 by Richard Reed
STRACK insurance has been my insurance company for nearly 15 years. Great personal service. I highly recommend.Edited: Under New Management. So far I haven't been impressed by the old new Management and now I see the name of the company has changed to NavSav. Their hours on the website say they open at 830, but when you call it says 9am. Not off to a good start.Edit: Three policies expired without them reaching out to me...we won't be doing business with them any longer.
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March 2022 by Nichelle Leonard
I called on behalf of a client and the front desk clerk was rude and unprofessional. After the decided to deny coverage i asked for more information about the denial and the front desk clerk kept cutting me off and repeat themselves trying to get me off the phone. I understand you don't want to do business but i would at least like to know the "why" part of it. And if you didnt want to stay on the phone with me why would YOU call me back?
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March 2021 by Susana Presas
I spoke to Jacob. Got a new insurance quote that was $250 cheaper than my previous insurance agent wanted to charge me. Extremely happy I made the call. Jacob was friendly and I loved that he explained everything to me to make sure I understood what I was being offered. I recommend this place!
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February 2020 by Dori Badura
Strack insurance is very personable and customer service oriented in servicing our auto and home insurance needs.
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February 2020 by Steven Kelley
The people at the Strack insurance office are always very professional, and are respectful of my time and handicap. I currently carry automobile insurance and a Property and Casualty policy. And when it's time for renewal they have all the paperwork ready for my signatures upon my arrival. Very pleasant people to do business with.
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February 2020 by Cori Angelino
Our experiences have always been favorable. Laura Strack has been friendly, easy to work with, and has gone above and beyond to answer all of my questions.
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February 2020 by Tina Gray-Tatum
Great customer service. Found the best bang for my bucks!
