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January 2024 by Subaru Chan
Mike Zapata and his agents are not professional they will cause issues and give you a difficult time, don't even bother coming here
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January 2024 by Nissan 300zx
Horrible service
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January 2024 by Harley
After over a decade with Statefarm, this agents office was the worst. I would not recommend this office to anyone. I actually left statefarm because of how bad the service is.
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August 2023 by Laura Speer
Believe the low reviews, this office and staff are terribly incompetent and unhelpful. They don’t take accountability or responsibility, and just blame their “system” when they make mistakes themselves. (If it’s truly a “system” issue, the professional thing to do would call IT and have it fixed immediately). Auto-draft especially is a joke for this same reason. They simply won’t process a payment and won’t send any sort of notification about this because “their system didn’t have time to notify”. They instead claim it’s the customer who forgets to pay, and will then auto-draft much higher payments the following month(s) also without notification.
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June 2023 by victoria castaneda
They charge a lot do not put your bank card they take charges from it and they don’t even tell you they are going to charge that much worst company everrr
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April 2023 by Oscar Lopez
Excellent atention
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March 2023 by Ronnie Brito
Great service
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March 2023 by Sarai Ariella
Marycarmen is always so helpful and professional. I’ve never had a problem with this place
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March 2023 by King_J-_-1012 sanchez
I died don’t recommend
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March 2023 by Mayra Mendoza
HORRIBLE service, no customer service at all. SO unprofessional. Since I started with them, it's been hell. Cancelling policy, wrong information input, I can go on and on!! I call them for help and Mike was VERY RUDE, speaking to me as if I was his child, really DISRESPECTFUL. Yelling at me, telling why I didn't check the information was wrong. Is it your job to do your job right!!?? I know people make mistakes but this office was mistake after mistake. And said what HE says and does goes, I'm like who's does this guy think he is!! This guy needs to be fired.
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March 2023 by Championthefish Tmx
They just increase insurance a lot and make excuses that it’s for removing or adding vehicles don’t recomend at all please look for other insurance companies
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March 2023 by Gabby Villa
they take your money and cancel your policy without letting you know. the whole office is super rude.
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March 2023 by Angel
I usually do not write reviews, but this office is a bad representation of State Farm as a whole! The office staff customer service skills are terrible. You call and they don't introduce themselves. Even the State Farm customer service line thought they were awful and rude! The agent himself is NOT helpful whatsoever! If you do decide to go with State Farm choose a different agent and Thank me later.
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March 2023 by laura kerr
Mike and all his team are amazing, they can help you to have a hood insurance and low cost I recommend 100%
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March 2023 by Juan Gutierrez
Unprofessional
