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September 2023 by Karl Clements
I wouldn't buy anything from Metro PCS stores. I purchased a screen protector and still haven't even taken it out of the box, I have the receipt and they won't even give me a refund. If you need accessories for your phone, I would definitely go to Walmart or Amazon.
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July 2023 by Rhonda Antwine
Elizabeth and the guys are awesome I love their customer service it’s excellent I drive clear across town to come see her. She’s always smiling. She’s always so positive. She is very upbeat. I love seeing her. We need more customer service like this in the world.
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July 2023 by Icegem
Thank you for helping us with a problem we had with our lines, excellent service from Tatiana
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November 2022 by Brooke Skinner
I had somehow locked my phone with a solid white screen. The type of phone I have you can no longer pop open the back to remove the battery. I was in panic mode. Went down a list of all Metro PCS phone numbers to call and ask for help on what to do. Eight locations I called no pickup. So I decided to call my store of over 10 years with the customer service and the girls behind the counter have never let me down. An angel picked up the phone by the name of Celia who was and simple told me how to reboot my phone she completely saved my day and once again my store my customer service girls behind the counter Rock. Thank you so much Celia!
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October 2022 by Princess Tyler
I spoke to Brenda I think that was her name, Very rude customer service will not be returning to this location! I called in with a few questions and immediately was very rude and cutting me off every time I spoke!
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August 2022 by Ana Garcia
Celia and Tatiana were super helpful!! We came in 10 to 8 and they were sooo nice and made sure we left with our problem fixed! I’ll be definitely back!! Thank you girls ✨
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August 2022 by Thang Huu Dang
I love internes services motro by T-Mobile very good
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August 2022 by Gregory Rodriguez
Celia helped me set up service she was very professional!
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August 2022 by Diana Dilworth
Very nice and helpful staff
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July 2022 by Princess T
I spoke to Brenda I think that was her name, Very rude customer service will not be returning to this location! I called in with a few questions and immediately was very rude and cutting me off every time I spoke!
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June 2022 by M. Cato
Went to a variety of metro stores to cash out on a phone no matter the price the other people have me hell about spendiny money. I go to this location Brenda was the best help she explained to me what phone does what and gave me the best option for the business that I service.i love her personality as far as customer service she gets 5stars in my book and I will have alot of my metro friends go there
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May 2022 by Shalisa Velez
Jackie was absolutely phenomenal! Helped me with all my available upgrades and also helped me apply for the ACP program in a matter of minutes!!! Very friendly and knowledgeable (that's always a Plus for me) recommend 100%!!
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June 2021 by Rhoda Orina
Lady there really doesn’t know what she is doing she royally messed up my line now I have to take time off to find someone to fix the problem she created.
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March 2021 by Blessing4513
I came in here as new customer switching to metro from cricket..got the iphone XR and the representative took about 45 minutes to try to get the phone activated. After taking my $500 payment She told me there was delaying activating phones so to wait 2 hours and if its still the same to give her a call. I gave her call and she wanted me back in the store...im back and still no way to activate the phone. She's even trying different SIM CARDS...will only be using the 1 month i paid and going back to cricket.
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January 2021 by Christine Rodriguez
The Lady that helped us was very friendly. Sorry i did not get your name but we had a conversation about how lg often times are better than others. Well i like this location and the one on park row near the clinic mi doctor.
