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June 2024 by Alexander Lee
Bad service here they add things that you don't ask for and then they do those who don't know and they don't give you your money back
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June 2024 by David Ramirez
The worst service of my life 3 damn hours and they don't take care of me anymore they even charged me for being in their establishment and the damn consultation didn't even help me I hope they suffer because they won't be able to go far
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June 2024 by Jhonny Aguilar
The person who works at that place named Jessenia should be trained so that she provides better customer service and does not confuse and deceive people. I had a terrible experience from this person and what a bad image he just gave to MetroPCS. People like that are what make you change companies.
The person who works in that place named Jessenia should train her to provide better customer service and not confuse and deceive people. I had a terrible experience from this person and what a bad image he has just given to MetroPCS. People like that are the ones who make you change companies.
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June 2024 by Michael Davis
In this MetroPCS location they deceive customers, and when one goes to complain they come up with other stories, they should not be taken advantage of in that way.
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June 2024 by Sergio Sanchez
They charged u extra things u don't want n when u try getting a refund they won't
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January 2024 by Rolando Mota
Best Metro in Arlington , thank you to both of the workers there awesome customer service
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December 2023 by Birdie Gardner
The store was to open at ten but no one was there I left
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July 2023 by Ayanna Robinson
It said it was open online and wasn't
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April 2023 by J r
Pedro got me right with a clean phone much appreciated!
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April 2023 by Shailah Pope
I'm come up to this Metro a few times now working with Pedro each time, I've gotten an upgrade, internet service, and now I need a replacement phone and each time he has gone above and beyond expectations. I haven't had a good customer service experience like that in a very long time, thank you so much Pedro
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March 2023 by Juan Alonzo Espinoza Espinoza
(Translated by Google) The most perfect and special place because they treat us as we deserve(Original)El lugar más perfecto y especial xq nos atienden como nos merecemos
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August 2022 by Genesys XL
(Translated by Google) a disgusting place. Customer service 0 I was attended by an employee named (ANA) AWFUL TREATMENT, DISGUSTING ARRANGING DO NOT BUY ANYTHING IN THIS PLACE.(Original)un lugar asqueroso. Atencion al cliente 0 me atendio una empleada de nombre (ANA) TRATO PESIMO, PREPOTENTE ASQUEROSO NO COMPREN NADA EN ESTE LUGAR.
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May 2022 by Maria Sanchez
Wanted to get 3 lines and the girl didn’t even bother to greet us !!! She’s was on her phone for at least 5 minutes until I asked her if she’s could help us out. We were the only ones there !!! She’s didn’t even make eye contact !!!! I asked her about the iPhone 11 which was a good deal (I new about it before) when you switched carriers she gave me a price and I told her I’d take it. She gets on the computer..then tells me she doesn’t have anymore ?.. Im just putting this review because she didn’t bother to offer any other options/deals at all… she was not helpful at all.
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September 2020 by Erik M.
Just wanted to say peyton was a great guy who really new his stuff when it came to smartphones. He was really nice and explained everything with great detail. Will definitely be coming back to this store from now on.
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July 2020 by Francisco C
Best Metro in town hands down! Great customer service plus got free accessories with the purchase of my new phone!
