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July 2024 by stacy Collins
Please avoid this MetroPCS they are racist as get and it gets even worse I have a metro agent on the phone with me demanding that the owner and the worker who called his manager to please refund me my money or transfer to my existing account and they did neither this place is a number one scam the guy said he don't have the equipment to do it and the manager said that they don't but the agent on the phone at 6 1 1 who was on the call with me for over an hour and a half kept telling the gentleman and his manager that they do have the option to do it however they proceeded to go on and on and say there's nothing they can do I pay my phone bill on June 24th and I did not use the phone but two days because the phone exploded
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December 2023 by W A
Avoid this place they will scam you I watch the Indian guy that works there scamming people and charge more than they should ,He says they’re not allowed to sell phones without having to buy all accessories and if you don’t accept that they will find an excuse for them not to be able to activate an account for you they tried to scam me for over an hour. This people should be in jail.
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July 2023 by Sherry Baker
My son needed a phone.
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April 2023 by Jeremiah Rogers
Someone used my account without authorization from me.
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March 2023 by Virginia Hamby
Best metro customer service hands down, I would highly recommend this location for Sam to service your needs.
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December 2022 by Debbie Berry
A SHOUTOUT TO THE MANAGER OF THIS STORE WHO WAS TRUTHFUL ABOUT THE BEST DEAL THAT I COULD GET WHEN I NEEDED A PHONE IN AN EMERGENCY BECAUSE MY IPHONE BROKE SO I HAD TO GO WITH ANDROID... THIS WAS THE BEST DEAL THAT I'VE EVER GOTTEN IN MY LIFE AND I WAS GOING TO GO THE NEXT DAY FOR A SURVEY THAT I DID NOT GET TO ATTEND DUE TO A CAR ACCIDENT AND NO TRANSPORTATION! I'VE BEEN TO MANY METRO T-MOBILES AND JUST ONE BY FAR IS THE NUMBER ONE STORE TO GET A PHONE AND A PLAN! THANK YOU SO MUCH TO THE MANAGER! ???
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November 2022 by Mark McCrory
We want to let everybody know that my experience with Ahmed was amazing. He provides the great customer service.Mark McCrory
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August 2022 by Erick Serrano
They charged me 175 in cash and they didn't give me everything that appears in the Payment and IF I asked for YOUR resident they tell YOU that the printer doesn't work
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August 2022 by LeeAnn Dries
Very nice and helpful people
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August 2021 by Thoreen Burkhardt
Just wanted to say that I was having internal memory storage issues with my phone which took me to this store twice. However, I went there today and Fenny was working. She was amazing!! She was able to move so much onto an SD card I had already purchased and now I have plenty of internal memory storage. I'm so happy because I thought I was going to have to buy a new phone and didn't like that option. All's great now. THANK YOU FENNY!!!
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March 2021 by Slyde Phillips
Extremely nice service!..Nancy was exceptionally helpful, above n beyond...
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January 2021 by Maddy Bri
Staff was nice but did not know anything about the phones. When we were told one price when the tag said another and their excuse was that they hadn't printed out the new tags for a week. The price went up a whole $100 I am not satisfied
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December 2020 by Calvin Robertson
The attendant was very helpful and gave me excellent service
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November 2020 by Makayla Kirkwood
Such wonderful ladies that work up here since they got a new owner i see so much improvement keep up the good work ladies
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July 2020 by Eva Perez
Kali was rude. They need to learn customer service skills. They don't communicate well. One person gave me one price, so I come back with that amount, and the other girl Kali got an attitude and said that it was wrong and that I had to pay more money. This place is bogus. I don't mind paying, but they need to learn how to speak to people. Then I asked her to help me and she said someone else can help me. Well, then mind your own business and let me handle my own transaction. Just rude. Poor customer service.
