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June 2024 by Yanil Mateo Rodríguez
I went to the store on 6/17 to recharge my cell phone. What surprised me is that the system was down but manager Q processed the payment via cell phone and using my card. Yesterday they suspended the line because the payment had not been processed.
To my surprise, that same day he took my card, they tried to fraud my account. Now I went to the store and the money that had been paid to activate the line did not appear and was withdrawn from my account. And today I had to pay the line again.
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June 2024 by Marco Antonio Pineda
Bad service as soon as I contracted an internet service and the modem doesn't connect it tells me all the time that there was a connection error and I came back to tell them and there was no solution
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June 2024 by Scott Lucado
Excellent customer service, great service, best value in the cell phone biz.
I'm in the middle of upgrading my wireless services. A visit to this location introduced me to Ray.
He provided expertise, answering all my questions. He was very patient, and was even able to help other customers along the way.
I'm very impressed. This is the kind of experience that has kept me a loyal Metro customer for over ten years.
Thanks, Ray!
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June 2024 by Melissa Rodriguez
Excellent attention
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January 2024 by Tommy A C
They don't answer the phone to ask questions about plans
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October 2023 by Veronica GuzmanH
If I could rate this place a ZERO I definitely would. MetroPCS should try to hire a staff that actually has a tidbit of retail customer service experience. The staff are very unfriendly and showed no willingness to help. If you have service with MetroPCS and actually need to stop at this retailer...try another location.
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September 2023 by Viola Mauricio Gonzales
No longer with Metro ..moved on to At&t
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July 2023 by angel sanchez
Good service always pending
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July 2023 by Adrian Duran
Ok ppl always go thers
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August 2022 by Rachael Ramos
The so called employees at metro on Randall Mill Rd. Need to learn how to treat people worth respect. They were rude on two different visits. Thinking really hard on switching cell phone companies. Thanks for nothing Metro PCS.
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August 2022 by Pedro Godinez
It was a great experience, very friendly staff. Too bad I cant say the same about other metropcs places. I highly recommend this place.
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July 2022 by HM 039
They speak Spanish and they serve you great and friendly
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July 2022 by Jacqueline Perez
The attention is not good
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July 2022 by Marleen Onsi
Bad customer service
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March 2022 by jose delosrios
Girls are very lazy and not helpful at all!!!
