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“This is an exemplary shop. Austin and Patrick could teach classes in how to provide an exceptional client experience. They don’t provide products and services so much as they provide solutions and add tremendous value.”
“I cannot rave about this place enough. The costumer service was phenomenal!! My dad struggles with anxiety when it comes to shopping and Shelly went out of her way to minimize that and make him feel comfortable and for that I am beyond greatful. Not to mention the store was so clean and so nice and neat, I have never walked into a more organized place. Not to mention the different selections and styles. Great prices and high quality clothing as well. We will definitely be going back.”
“Zabraya was so nice and very quick with helping me find what I was looking for! She informed me about warranty and everything that came along with my purchase. Thank you Zabraya for giving me a wonderful experience! I will be returning here for my future purchases!!”
“Great customer service. I purchased a few shirts that I have been planning to exchange for a slightly different style, but it’s been a while since I stopped in the store and they no longer stock the exact item I had. When I stopped in today, they could have told me I waited too long and I definitely would have understood, but instead I was able to exchange for a slightly different style that I like much better. They went out of their way to ensure a good experience for me. Great products and great service will keep me as a customer. Thank you very much for helping me out.”
“The store had a great collection and the staff provided excellent customer service, particularly Andrea. She was exceptional in her efforts to help me find the right size and listened patiently to my preferences. I highly recommend this store.”
“The manager and the person helping me were so incredibly kind. I was having an anxiety attack and wasn't as sociable as I could have been. They showed empathy and helped me find a shoe that I liked. The whole team has my thanks and just. Kudos for the kindness and customer service. Thankyou so much.”
“I like shopping here when they send me coupons for extra percentage off their clearance. Their shoes are not the highest quality so I only get them on clearance. They do have a lot of cute clothes and jewelry for dressing night out or church.”
“David and the ISW crew is amazing. for only $200 i got a suit that fits me perfectly. As a Marine veteran, i am a more muscular guy so i understand it was probably harder task at hand to make my suit fit me. I get compliments left and right, I can’t thank the ISW team enough.If you are looking for a suit, stop by ISW Menswear and David will get you right, i guarantee it.”
“It has been a while since I've been in Kohls. The style of clothes has improved a great deal! It's not like walking into my grandmother's department store. I saw quite a few items I wanted.”
“Call the store looking for an order and Megan was super nice to help me find my order she even took the time to call the galleria store that's where my order had been shipped to thank you so much Megan you're the best.”
“Great experience, second time that manager Priscilla attended us, she is very professional and with all respect beutiful in appearance but more in character and personality. Hope this retail appreciates her. Rare to get the customer service she brings to this zumeiz.”
“Absolutely incredible experience today with Angel! They were so sweet! And I appreciate that they took their time to really explain the products to me and were so genuine in their recommendations. Absolute gem of an employee. I’ve been to multiple earthbound locations and this is the first time I felt so welcome. Will definitely be stopping by this location more.
If you’re thinking of visiting this location definitely ask for them!”
“My nephew and I stopped by tonight as he has a wedding to attend in three days. ? We were immediately greeted by Cedric. Cedric heard the needs of my nephew, quickly measured him, and had us checked out within 30 minutes. This includes trying everything on and hemming the dress pants. I never heard my nephew introduce himself, but Cedric knew his name. This kind of attention to detail and a level of service that made us feel like we were all that mattered made for a great experience for me to have with my nephew. Thank you, Cedric!”
“Can always find something here, well maintained stock and clean store. Customer service is always great, too. I have to give an extra special "thank you" to Juno, Carlos, and Evelyn. They were so patient, friendly, and helpful today. Each of them helped us and kept us from getting too overwhelmed. They explained pricing and rewards. The store was busy but they still made us feel like we were VIPs. Incredibly, genuinely friendly, and that is so rare in retail right now.”
“Amazing just amazing. I got about five pairs of pants. Only thing I wasn’t happy about is for about five pair of pants in about two shirts. It was 300 to 400 bucks.???”
“I gift some cufflinks to my bothers and uncles for birthdays and Christmas. They love it...Quality product and does not fade and very long lasting. Fashionable for his Mason brothers to talk about Very happy...”
“Emily is Great! I was buying my Father in Laws first pair of crocs and had no idea what to go with. Emily went over different styles and colors you offer and helped me narrow down my choice and even went over cool ideas for pins to go on the crocs.Super helpful and friendly ?”
“I went into the store today to pick up some items and as soon as I walked in I was greeted and helped by this sweet young lady named Aubrie, she pointed me into the direction of what I needed and when it came time to try then on she helped me get settled into my dressing room and made sure i was alright and even went out of here way to go get me a bigger size in some shorts so I could feel more comfortable. She made my shopping experience very pleasant. However the store was a bit warm and I was informed the AC wasn’t working properly, despite the warmth of the store I had a great shopping experience thanks to Aubrie!”
“Overall I love this store I buy tons of things here for me & the family BUT TODAY I WAS ANNOYED BY AN EMPLOYEE WHO WAS A CASHIER an she was holding up the line because someone called her Ma’am! An she felt the need to have a fit on the title she wanted everyone to call her smdh I’m not against what anyone wants to be titled as but come on!!!! The mall was closing an she was making a new name tag with tape instead of checking people out! Everyone in line was confused ? I didn’t even checkout I left my items on the shelf I was over it!”
“I purchased a mattress from this Macy's location this past weekend. We love their Hotel Collection line and I was going to order online but decided I'd go to the store to make sure I ordered the right box spring and frame. The sales associate was extremely knowledge and super friendly. This was the best shopping experience I've had in a long time! I'm so glad I went to the store, I was hesitant to shop there after seeing the lower rating. Super happy!!!”
“I love this store , you can find so many named brands at so mich lower prices . From forever 21, spencers, Nova fashion , windsor, agaci , calvin klein, Michael kors an so many more.”
11AM - 9PM
3811 S Cooper St, Arlington
Mens Clothing
“I felt like there was limited clothing for the men's section at this store, would have liked to see more options. Store associates were friendly and welcoming.”
“Erased my bad review from over a year ago. After my husband and I experienced very bad customer service, we both did not want to come back. But today, we did and I have to say “You have done an excellent job” ? on new hires. Right when we walked in, we were greeted & shown where we needed to go, for what we wanted. Your employee also lead us. Thank you for giving us back that good feeling back☺️”
“Martin was so patient with helping me find the right boots for me. I must have tried over a dozen lol Everyone was kind and willing to assist. The place is also very organized and neat.”
“While similar to TJmaxx and Ross, you'll find brands here that you won't anywhere else. Labels from big box, department and online stores at the best prices you can find. The occasional luxury items are competitive with the RealReal. Go when you have time to spend but that time is usually worth it if looking for clothes. I've had success finding good quality jeans, dressy casual and athletic; women's suit jackets are usually nice but limited. Home goods and shoes are more iffy. Before you fall in love with something check it over very well, I've seen slashed items, tench coats with missing cuff doo-dads, etc. They have changing rooms. If the signs and organization seem confusing ask a sales clerk for a quick overview, they're very nice.”
“Mia gets five stars! She is great with customers very mature and very understanding!!! She was extremely helpful and compassionate and obviously loves what she does!! Mia needs a raise!!!!”
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“We absolutely love Baseballism! Especially in Texas!! Staff is super friendly and kind! They go over and beyond for you! Shout out to the Martinez girls for helping us out tonight. They helped our group find everything we needed! Thank you! We're from California and felt the Texas love from Amanda and Jessica.”