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January 2024 by Lew Moore
We never got a quote. We had 20 windows to replace and wanted a quality repair. They came out, measured and said they would call with a quote. No call. I called them and it took her 10 minutes to find papers that said they came out. She said she would give us a quote in a couple days. It has been a few weeks and still no call. If they did not want my business they could of at least called and let us know. They either operate with poor communication or management.
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September 2023 by Jasita Lawler
Ernest sent JC and Adrian (I think that was his name) out to the job and they were great. It has taken me 6 months for someone to come and fix my window. It was only a single pane, first floor repair. It was like to the other companies, the small job wasn't worth the effort. I called Lonestar at 10:30 on Tues and they were out by 8:30 on Weds. The job took 20 min and looks GREAT!! I really appreciate their work and am definitely going to refer them to others. Thank you guys for the job well done.
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September 2023 by Fran B.
They repaired a very old sliding glass door, saving me the cost of a replacement. I am very happy with all aspects of the transaction; scheduling, communication, quality were all great.
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August 2023 by Jasita L.
Ernest sent JC and Adrian (I think that was his name) out to the job and they were great. It has taken me 6 months for someone to come and fix my window. It was only a single pane, first floor repair. It was like to the other companies, the small job wasn't worth the effort. I called Lonestar at 10:30 on Tues and they were out by 8:30 on Weds. The job took 20 min and looks GREAT!! I really appreciate their work and am definitely going to refer them to others. Big job or small, they will take care of it. Thank you guys for the job well done.
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August 2023 by Clayton F
Ernest helped me out in a pinch. He’s very reliable; friendly, and professional. We will be using them in the future.
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April 2023 by Charlie Brown jr.
I will admit this company is the best. Very professional and very good. I want to say thank you to Mr. William.
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February 2023 by Pistol Pete Tattoos 817
I drove from a very far distance they were even waiting for me as they were just about to close.I was coming to drop some screens off to have replace that he had to order I was to come pick it up later They required full payment in advance. I figured half as that’s what I was prepared for I wish I would’ve known that before. I drove so far they could’ve told me that on the phone and I would’ve came prepared. I even called twice so let this be a lesson learned from all those going in after me come prepared to pay in full in advance
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October 2022 by Tiffany Nelson
Our dogs shattered our sliding glass door. We called Lone Star first thing Monday morning and they were able to get it taken care of same day!! Super great work, wonderful service, and cared about the urgency of the situation. William and his team were very friendly and professional. Couldnt ask for a better group to work with when something like this unexpectedly happens. I highly recommend Lone Star!!Service: Glass installation
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October 2022 by Wendy Pai
Reliable services with a reasonable price. We are out state customer and very happy to have William and Juanita to take care of our rental property to replaced the window and screen door with a very satisfied job done. Highly recommend their service.Services: General window replacement
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September 2021 by Susan S.
Great service and excellent work. From beginning to end, the window installation was first class. William and Juanita communicated the process and gave me a quote up front. The price was super competitive and work was fast and efficient. They installers even came back and calked a few days later. I definitely recommend this company and will use them again.
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August 2021 by Sweetbabys Daddysbaby
I called to get a quote on a window replacement within my home and your receptionist was vary rude. She was so rude to the point I just had to tell thank you for answering the phone and I canceled the quote process. I don't know if she was having a bad day, but definitely not a way to get customers.
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January 2021 by Wendy S.
I can't say enough about the friendliness, speed and professionalism in William and this company. HIGHLY recommend.
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August 2020 by Chris Mirra
Top notch service and pricing. William was a dream to work with and I'll gladly recommend anyone needing a window give them a call.Speedy service even for a custom order window and came out to install it asap. Really can't recommend them highly enough
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August 2020 by Danielle Sanders
On Friday, I called to have someone come look at my windows. A man, I'm guessing the owner, said that he would call me on Monday morning to set up a time to come by. He never called. I called back Tuesday morning. Juanita found my paperwork then said there is no time on it. I explained that he said he would call me and set up a time. She told me they're too busy to come today but never gave another date or time they could come by. I asked when he could come by and look at it and see about sealing the window. She got very defensive and almost angrily said that they don't do that. Ok. I just need someone to come look at it. She seemed very annoyed. I told her I would call someone else. That's when she apologized...insincerely. Maybe Juanita was having a bad day but I was just needing someone to come look at my windows, assess, and tell me what I need to do. Replace window? Ok. Seal window? Ok. Just tell me what I need to do, please? He was very nice...she was not.
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August 2020 by Dennis Rice
I am very pleased with the screens and solar screens. They were fast and pricing was great. Juanita and William were awesome. This is my 2nd time to use them. I highly recommend them. Dennis
