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June 2024 by Alex Tricomi
In all of my years coming to this store never have I had such a poor encounter with staff and management until this evening. I am a regular customer at this Kroger and have been for a long time. Jeannie is one of my favorite people to see when I come to this Kroger. This evening June 14th 2024 8:44pm, is my last time I will enter this Kroger. The woman that generally runs the customer service desk was busy chatting and gossiping with another employee so I had to ask Cody how I go about doing a return on a food item that had spoiled in less than 48 hours. He directed me back to the gossiping employee. I let the gossiping employee know that the food had spoiled very quickly and I didn’t pay for it for it to just get thrown away. She complained how it was half eaten and told me she would be getting a manager. The manager didn’t have a name tag, came over and I explained to him what the issue was since I just had surgery and it’s difficult for me to get about it I would’ve returned it yesterday when it had spoiled after first opening it. I showed him my receipt, when I purchased it and that it had gone bad. He tried to correct me and say the employee told him I bought it twenty minutes ago which was false. He told me he would not return it and I even assured him I have the original payment method and still continued to say he would only exchange it. I let him know that I would not like to continue to purchase produce if this is how quickly it spoils and he told the woman who typically runs the customer service desk to go ahead and do a refund and she continued to complain how it was half eaten. And I continued to remind her I didn’t pay for food to spoil in less than 24-48 hours especially when it wasn’t discounted. She had the worst attitude and honestly I have had nothing but kind and awesome service at this Kroger until this evening. I will be taking my shopping elsewhere if this is what the service at my home Kroger has come to.
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June 2024 by Steven
Nice grocery store. Prices aren't too bad but still shop 3 other stores.
I do find it weird when I asked about romano cheese, in any form, I was told that it is a specialty item.
Strange I thought.
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June 2024 by David Strong
It's in my neighborhood where I prefere to keep my business. Been going here since before it was Kroger. Friendly staff. Usually well stocked.
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June 2024 by TrainedDiva
This Kroger has good prices, customer service, and quick in/out.
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June 2024 by Mrs. M
I wanted to thank the ladies in the bakery who helped me with my daughter’s graduation cake . I had no direction in which way I wanted it took look . She told me she got it and she did ,,,,it was beautiful and taste amazing . Thanks
Sincerely Monica
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June 2024 by Bella Green
Little sketchy after dark, but has what a grocery store needs, not too outta order
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May 2024 by Robert Wilkerson
Great store. Prices are good, and the employees are super great. Jimmy at the pharmacy is the best.
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April 2024 by Olivia
This store has the absolute worst bakery manager. Everything was in disarray. And then I go to get a cake decorated and the cake decorator is having to unload pallets and stock due to lack of help! Where is that poor girls back up? Who is in charge of scheduling ENOUGH WORKERS?
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April 2024 by Robin Wainwright
The produce and fruit is not the best, Check the dates on things, there were a lot of things expiring soon. The cashier was very nice.
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March 2024 by kellie coffee
Teri went above & beyond fulfilling my curbside order today!!! I truly appreciate her help and kindness...she saved the day!!!
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February 2024 by Kellie C.
TERI provided excellent curbside service today...she went above & beyond to assist with my order. She is truly appreciated for saving my day!!!
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February 2024 by Juan Martini
grocery store,where I do some shopping.
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February 2024 by Patty V
I used to like this Kroger, but I think they have a new manager and he is a rude and lazy man! The whole store is suffering for it, but curbside seems to be the worst. Orders are always late and quite wrong. Tonight I ended up missing some expensive items and they failed to provide any kind of receipt. When I called the store, the manager could NOT have cared less. He transferred me to curbside after I told him I had been calling them and they wouldn't pick up. So, I had to call him back. He transferred me again. I finally reached someone else that also didn't care. This was the only halfway decent Kroger in the area. Now it's as bad as the rest. Shame.
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January 2024 by iris jara
Ordered a bday cake and I’m happy with how it came out. I wish I knew who made it, to give them a big hug.
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January 2024 by Aditya Mishra
Small Kroger and no gas station but good offers on groceries.
