-
May 2024 by Myriam Cavazos
It was quick and easy to gwr my order, the only issue is that they don't accept payments by card.
-
May 2024 by Elena Lemus
seth was really respectful and attend quick
-
May 2024 by 214 Gaming
Great place, attended quick
-
April 2024 by TYMANTHA BEAVER
My issue was solved quickly after getting to the right person. Grand Prairie has good customer service.
-
March 2024 by Crystal Reed
I'm extreamly disappointed. 4 months of waiting and only a month and a half before deadline so no one can make plans from out of state plus they get here today March 19 2024 and omg. I would never let this get delivered to one of my customers. Every single one of them is scored incorrectly and they look liek a child made them on a cricut. I swear my 2 year okd niece could have done a better job. I am going to offer to make next years myself. The announcements alone where $288. Sooooo angry ?
-
October 2023 by C B
Worst customer service ever !
-
August 2023 by Isabel C. Gonzales
They have All you're graduate needs.
-
June 2023 by Mimi B
Helpful staff
-
June 2023 by Claudia Sandoval
Holly!!!!! Ugly Customer service a lady on the front almost bite me… just for trying to buy a tassel that my son miss placed she refuse to sell it. Jus because my son’s school is on different city. ?????
-
March 2023 by Melissa Lewis
If I could add something lower than ONE STAR, I would. I ordered my son's senior class ring on August 27, 2022. Was given the option to do installments or pay in full, I selected installments. After a month of waiting for an update of the status of whether the ring was started I called them and was informed that they would not start the ring until paid in full (wish they would have said that initially). I paid the remaining balance. When we finally received the ring (October 2022) it was incorrect. He attends Townview magnet (there are 6 schools in one). Rather than ask which school he is a part of they just randomly selected one (the WRONG one), there wasn't an option to say which one on the order form. Supposedly, a replacement ring was delivered 12/14 although my Ring camera shows that NO ONE came to my door that day AND I WFH and know that NO ONE came to my door. February 9, I was told that a new ring would be issued with signature required and we should expect it by March 4. At that point, I told them to just cancel it and issue a refund as he graduates May 28 and have gone the entire year without his high school class ring! I spoke with Chandler B in the Warranty Department in January. I spoke with Stephanie in Warranty on 2/15, 2/21, and 2/28. I also spoke with Colleen on 2/22. Now I'm getting the run around on when I will receive my refund. As of today, February 28 I'm being told for the second time that it will be 10-14 days before I receive my refund. I asked to speak with a manager, of course she's not in today (Tiffany) and then I asked for the number to Corporate and of course Stephanie didn't have that information. This has been a total nightmare! I am glad that this is my last child so I won't have to deal with Jostens again, but also upset that this is my last child and his senior year experience has been tarnished.
-
December 2022 by Kig
I hope this place loses its contract with these schools they have the worst customer And the cheapest products I ordered a jacket for my son And they couldn't even get the spelling right
-
January 2022 by Jason Browder
Very easy pickup of my son's ring. Very helpful and friendly employees.
-
December 2021 by Nikesh Khanal
Ordered My grad gown Gown before 4 months. Its still not delivered!!!??
-
July 2021 by Tere Melo
Is good place
-
May 2021 by edith Quiroz
Very disrespectful!! Very bad customer service.