JCPenney is one of the nation's largest apparel and home furnishing retailers, providing customers with unparalleled style, quality, and value since 1902. The store offers a wide variety of kids', men's, and women's apparel, as well as footwear, jewelry, accessories, and more, with free shipping and curbside pickup available. Customers can also explore the new JCPenney Beauty concept, featuring skincare, makeup, and beauty deals from big-name brands like Covergirl, e.l.f., and Black-owned brands through Thirteen Lune. The JCPenney Department Store in Arlington, TX features a range of national brands such as Adidas and Levi's, along with the company's private brands like Liz Claiborne, Worthington, St John's Bay, Arizona Jeans, Okie Dokie, and more. Reviewers have praised the store's customer service, with employees like Latoya, Karina, Latoya, Karla, and Violetta going above and beyond to assist customers and ensure a positive shopping experience. However, some reviewers have noted that the personnel could be more efficient in resolving issues. Overall, JCPenney continues to provide a wide selection of quality merchandise and a commitment to customer satisfaction.
