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March 2024 by Linda Jones-Campbell
let me begin by saying, I stayed here. the first month was okay. Besides management coming by smelling the door for smoke and Ants everywhere. If you like racist uncle Toms, who think the people who keep this business a float are lower or lesser than him. Be my guess stay with Mr. JD, from the leaky pipes, water filled carpets and fire alarms going off all times of night and day. Oh you're in for such a treat and management won't accommodate for such disruptions.Rooms: small, even the premium roomsWalkability: You can walk to many stores around
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February 2024 by Ramona Rayford
The laundry room is overpriced and poorly maintenanced...We were kicked out due to smelling like smoke very heartbreaking when you have stayed over a year.JD judges on personal beliefs the maintenance man insisted that we were smoking in the room which was false he had covid at one point but management didn't warn people or stopped him from coming in rooms and I guess I don't get a deposit back that's there way of keeping your money false accusations but God knows the truth They will pay for there evil deeds some way one day.
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February 2024 by Daniel Black
It was really clean and the beds were very comfortable. Highly
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December 2023 by Reagan Sirmons
This place has become a new temporary home for me. The staff is dependable with Mr JD at the helm. The security at this location makes me feel safe and the parking is secluded in such a way that attempting stealing a car requires passing the office, etc and I have had no problems to date. Maintenance is good and communication is excellent regarding coordinated cleanings, etc.Rooms: Sparse but include useful basics.Nearby activities: Lots of restaurants nearby and a Wal Mart across the street.
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December 2023 by FAMILY RUS
Had a terrible experience with the general manager JD. A perfect example of poor leadership skills even as a GM He's very judgemental had a housekeeper come to my room several times to see if other people lives in the room with me twice before I had a full week. Just very judgemental manager overall. KEEP IN MIND I WORK SEVERAL CONSTRUCTION PROJECTS THAT I REALLY BE TIRED and just because I told his rude housekeeper I don't want services we had to check out immediately.. no policy stating that it's required just states it was offered! Never told me about a housekeeping date to where they come in and clean on certain days just a whole lot of questions?? I feel so discriminated against by the GM.. From having the housekeeping come check my rooms multiple times before a week stay and now this immediately leaving!If your on a business stay and have children please don't come here! Wouldn't want any hard working individual to experience this! Company needs to reevaluate certain managers that make the rules on their feelings not good for a company!
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December 2023 by Chris Eubank
I stayed here this October for the first time and it was a amazing experience I can't wait this Monday I plan on returning they have great customer service great location and it's pretty peaceful most people let u be so no disturbance all in all great place to come and stayRooms: Very clean and comfortable.
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October 2023 by lonelytoker _
I stayed here for 3 weeks. The staff is so kind. They always have a smile on their face. The rooms are very clean. Full size fridge, cabinets. Stove top. Bathroom is a good size for a longterm stay hotel. I never felt too cramped here. Right next to a lot of restaurants, and I-20. I would 100% stay here again.
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October 2023 by Burl Sneed
Family and I stayed there for one week , an it’s located in a awesome area. We had a sugar ant issue that made the stay uncomfortable .Walkability: Could walk to Walmart, store & restaurants
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July 2023 by Andrea James
I was in a room without "upgrades". There was popcorn and corn kernels on the carpet under the bed. The counters were dusty and the linoleum-type flooring had not been mopped in a while. No bath tub, just a shower with weak water pressure. The refrigerator was stained inside and outside. The front door is warped which caused gaps on the side where the handle is. The toilet constantly ran.My card was charged after being declined when I tried to extend my stay online. The front desk clerk said there was "no record of your card being charged on our end".Not worth another visit.I only stayed there as long as I did because another place had no vacancy.Rooms: The door is warped which lead to gaps on the side where the handle is.
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July 2023 by rjpfletcher
This was one of my fav places to live! Room cleaned by pleasant staff every week, Property Management was always quick to respond to needs with a cheerful attitude and Front Office Management proved that people still care. I would definitely consider living here again!Rooms: Clean. Home feel. Nice decor. Stylish.Safety: Not a single safety issue. Quiet.Walkability: Walmart/Gas across the street as well as close by food venues.
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July 2023 by Clarence Henderson
First, let’s start off by saying! Ten StarsThe (General Manager) JD is outstanding! He is a hands-on manager. The place is spotless. I’ve traveled throughout the whole United States in my mortgage banking business days. I can honestly can say this is been the best stay ever! Also Corporate stays this is the best landing spot!! If you’re in a real life situation and you need a place where it’s a safe a starter great location!For a young person(s) learning their way in life or if you’re between homes and you needed a place that feels like home. This location is amazing. It’s sad to say that (You) can only give five stars when I would give 10+ the staff is friendly again GM, Mr. JD is the coolest person ever!! very professional! If INTOWN SUITES management or corporation are reviewing as well too, Mr. JD, is a Jewel!! this gentleman definitely should be a regional manager. And head of (ALL) training facilities! It doesn’t matter if you’re out of town, guests, or someone staying here locally, this place is spot on, and priceless experience!!! Mr. JD! You are the man! You are the engine that runs this train, INTOWN SUITES corporation pay attention!Thanks
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May 2023 by Myth Dolo
Jd clark in the front has excellent customer service and tami and charles with maintenance works fast and there to
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April 2023 by ray harper
I loved everything about this place the managers the housekeeper everything the rooms the location everything was wonderful and if I need somewhere else to stay as far as getting a hotel this is where I will
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April 2023 by Angela Bain
Great place to stay. Very quiet and convenient.
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March 2023 by Mister Carver
Elevator out of service been almost a month no elevator serviceCharges extra late fee on rent every week manager changes to a different timeDon't care or accomodate for handicap residentsNo ovenMaintenance step all over bed with boots on putting in window mattress is lopsided and no one changed out mattress or blanketsa small roomHouse keeping has many rules why they don't clean your room in town six flags needs improvement
