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August 2024 by Daniela Niebla
Bad experience with one of the girls days ago. I don’t recommend this place. She was so rude.
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July 2024 by star10310
Had an interview for a job here with a Billy Patrick and he never got back to me. He actually went on vacation and never cared to update me on not getting the position. Now I’m reading reviews that the sales team isn’t all that professional anyways, maybe it was rejection for protection sort of thing.
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June 2024 by JT Spears (Boop Bamboozler)
Fantastic and helpful staff who made sure I had everything I needed, and didn't charge me for printing.
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June 2024 by Karen Williams
I’m so grateful for Micah! She was professional, kind and patient with me…despite the fact that I failed to get a file sent over for printing out — 5 times in a row. ? Did I mention that by the time she was able to help get it done…it was a few minutes PAST closing time. A steady stream of clients came in for the 40 or so minions I was there. She treated EACH of us respectfully and quickly. Getting pretty rare to find excellent customer service like that nowadays. Many blessings to her…that’s the kind of person that will keep this store top of mind when I need anything office related in future.
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May 2024 by M. Christopher McFann
Cheapest bike boxes around
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May 2024 by Ashley Ferguson
Billy is amazing! I needed to ship a returned item and Billy took care of everything quick & easy. Thank you so much for your help!!
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May 2024 by ncv
Garbage experience with Micah over a passport delivery. Absolutely ridiculous service.
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March 2024 by Natali Rangel
Came to use WiFi to send important emails & made a purchase as well. As soon as I came in I was greeted followed by lots of obnoxious laughter by the female employees. The obnoxious shrieking laughter by one girl in particular continued for quite a bit. Mind you, there were numerous customers in the store doing their work at the time. As I waited to be checked out, the girl who assisted me was the same one doing the laughing. She was dead silent as she scanned my item. I wasn’t greeted, there was no smile. She handed me the receipt & didn’t say a word. Very unprofessional & unpleasant service/experience from start to finish. I used to work for FedEx Office, & know for a fact this would be unacceptable according to “The Purple Promise” standards. Please do better.
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March 2024 by Natali Annette
Came to use WiFi to send important emails & made a purchase as well. As soon as I came in I was greeted followed lots of obnoxious laughter. The obnoxious shrieking laughter by one girl continued for quite a bit. Mind you there were numerous customers in the store doing their work at the time. As I waited to be checked out, the girl who assisted me also happened to be the one that was doing the laughing. She was dead silent as she scanned my item. I wasn’t greeted, no smile. She handed me the receipt, & didn’t say a word. Very unprofessional & unpleasant service/experience from start to finish. I used to work for FedEx Office & know for a fact this would be unacceptable according to “The Purple Promise” standards. Please do better.
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March 2024 by Big Al
Nice place always use this location fast services quick in and out. Great jobs guys.
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March 2024 by Kalynn Freeman
This fedex and their delivery service are HORRIBLE! The call center is a complete joke as well. This is the worse experience of a delivery I’ve ever had. Whoever the lazy driver that was delivering packages to Crowley tx on 2/29/24 is LAZY and needs to be fired! You spend $100’s of on delivery and you specifically put the exact address and apartment number on the delivery. But the driver gets the deliver the packages to the apartment complex office and it’s considered a complete delivery! Howwww is that even possible??? This policy is insane and not at all convenient for the PAYING customers! The drivers should ALWAYS have to deliver to the customers front door and NEVER to the apartment complex office. That just lazy and not wanting to do your job THAT YOU GET PAID TO DO! I’ve spoken with multiple didn’t people at their call center(which is a joke) and 3 people told me a drive would come back to my apartment complex get those packages from my office and bring them to my front door! As orders of the delivery instructions! I’ve talked to Ralph, Mackley, and Yvette (multiple others as well) I don’t even think Ralph rooms notes of our phone call because a case was not created until the next day for my complaint! I’ve heard several times a manager is going to call you and NEVER receive a call on this issue! All they do is LIE at the call center to get you off the phone. But someone WILL take accountability for this! This is so sad the “policy” needs to be changed IMMEDIATELY! I have yet to hear from someone but I’m going to keep calling until I speak with a manager about their lazy driver! Now i, me, myself have to find someone the bring the packages up the stairs to my apartment which I’ve already paid FedEx lazy drivers to do! Just pitful!
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February 2024 by S Wilson
Alyssa was very personable professional & warm. I enjoyed talking with her. I purchased 2 calendars & she completed the register transactions. Great customer service @ Arlington Copeland Rd location
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December 2023 by Johan Sneddon
The sales person there, I think her name is Alyssa, is cold and with not a single speck of smile on her face. No greetings at all from any of them.
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October 2023 by lisa tillman
My five star review is long over due! I highly recommend this location. As an events professional, I send about 60-70 percent of my signage to this location and they make me look good and knock it out of the park every time. I appreciate their amazing, very personable & knowledgeable team and look forward to working with them again & again.
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September 2023 by William N
Friendly and helpful.
