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November 2024 by Glynn Sugg
This faucet parts store is like a secret society of plumbing experts, and boy, do they know their stuff.
Stepping into the store, you're greeted by a friendly staff who seem to have an encyclopedic knowledge of all things related to faucets. They'll help you identify the most obscure parts and offer suitable solutions. Their expertise is truly remarkable!
The range of products is extensive, covering every possible faucet part you could ever need. From vintage models to the latest high-tech faucets, they've got you covered. And if by some chance they don't have a part in stock, they'll go the extra mile to source it for you promptly.
The store's clean, well-organized layout makes shopping a breeze. You'll find what you need without any hassle, and the prices are highly competitive. Plus, they offer some great deals on high-quality brands, which is a huge bonus!
What sets this place apart is their commitment to customer satisfaction. They'll take the time to understand your specific needs and won't rest until you're fully satisfied. It's a level of service that's rarely seen these days.
For all your faucet dilemmas, this faucet parts store is your go-to savior. They'll ensure your projects are a success, and your faucets are running smoothly. With their knowledge, inventory, and dedication, they've earned a stellar reputation.
Five stars seem too meager for the exceptional service and expertise they offer. They deserve a full five-star review and then some!"
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September 2024 by TheMan InTheHouse
I purchased a set of a hot/cold water values for my shower. I was not given any washers to place on them which it needed to protect the water when locking the nut. The two guys who work the front said you do not any washers. It still leaked water. I came back to the store and after explaining the situation they told me I had to place behind each water value a part called Seats. I purchased a set and installed them but I still had a leaking problem in the same area. I called the store and explained and they told me I had to purchase the value base but they no longer have my type in stock since that company has been closed for years. They told me that I had to purchase another brand but none of the parts I already purchased will fit. I asked which item can I return and they said none. I replied saying the receipt says I can return parts that can be repackaged not special orders within ten business days. They do not obey their own policy.
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September 2024 by Trent Blackburn
Not a plumber at all, but they were extremely friendly and helpful.
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July 2024 by KF White Sr
ARE YOU SERIOUS... WHY DIDN'T YOU TELL ME ABOUT THIS PLACE???
TMS Faucets Parts Store is a life saver for me. I was looking for parts for some of my campuses kitchens and was directed to TMS. They have everything ILTexas need and I found out they have a location in the Houston area. I have to make the a vendor for ILTexas and I will share it with all our techs.
The rep Michael Louton was a great help to me and I thank him for that. Im looking forward to more business with them.
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February 2024 by sam abouljibin
Not a customer friendly place. Refused to return an item (a faucet screw in its sealed package) they wanted the receipt because, they claimed it was not showing as a sold item in their computer. I went to my car and found the receipt and presented it to the lady behind the counter, then she refused the return because it was bought two weeks ago, their policy is one week return policy written on the receipt, should be displayed in big print and hung for everyone to see.The item was only $6, but I had no use for it, they could have sold it to someone else and at least given me a store credit. They were not friendly nor accommodating.
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November 2023 by leobardo amador
Fair prices carry a lot of parts, hard to find parts, helpful employees, will check here first before other places.
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October 2023 by Zach Cummings
I'll be coming here for plumbing related stuff from now on.Professionals who know there stuff &fast service.. no complaints
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May 2023 by Seth Cooksey
These guys are the best - they know their stuff and are super helpful!!!
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February 2023 by Troy Young (Cianaodh Óg)
Very helpful and professional staff. They helped me find some obscure parts that no one else was able to help me with. Highly recommended!
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February 2023 by Andy P.
The Faucet Parts Store has a friendly, helpful staff as well as the exact OEM parts I needed for my older Delta faucet. I'm so pleased to have found this resource for repairing plumbing fixtures. Highly recommended.
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February 2023 by Lezlie Boman (Nana)
Loved visiting your store. Small, but all the really important parts are there. Look forward to visiting again.
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January 2023 by Robert D.
I can always depend on the advice and parts they sell, never had a bum steer here. Guess they're all at the Fat Stock Show.
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January 2023 by Kenny Nguyen
Saved my butt from calling a plumber. Thank you so much!!!!
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November 2022 by James Figueroa
These guys know their stuff.
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September 2022 by Flyer 95
They are awesome.. helped me find right pipes for my faucet.. Emily is the best!
