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June 2024 by Jes D
I have been coming to this location for years but over time they have gotten some new employees and changed up some stuff. I need cash back and never had an issue before. She said to another employee I didn’t tell her I needed cash back and she didn’t have any money in her register. The other employee stepped in to help but they were talking in Spanish in front of me so I understood what they were saying. That customers are not supposed to select cash back or we need to let them know beforehand, I understand but they could have a sign or something if that was a new change then I would have said something. Because of this I probably won’t be going back.
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November 2023 by Sunn_Shine Dayz
Cashier on personal call. Does not greet customers.
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November 2023 by Brasyl Martinez
Update 10/30/23. There are 6 customers outside waiting for them to open, the schedule says they open at 8 and it's 8:58 and the cashier is just walking around inside and doesn't open...Terrible establishment... The cashiers spend their time playing with each other and speaking rudely in front of all the customers... They never have large bags when you carry a lot of merchandise and they never know where the items you need are located... It becomes more difficult for them easy to say "I don't think we have any"
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November 2023 by Maria Lopez
Its never open at 8am
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September 2023 by nadia little
i love it here cos i go here all the time, managers are really sweet & the employees are cool. downfall is that some of the food is old and the ice cream is never or barely in stock. but its still pretty cool there
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August 2022 by Erika Mccranie
I'm giving one star and it has nothing to do with the workers. Corporate is absolutely useless with this store. Last year and this year, in the middle of all this horrible heat, those poor workers do not have AC. They have a couple of fans. I am going to file a complaint against Corporate for failing to keep these workers in a safe environment. Not acceptable corporate.
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July 2022 by BRENDA GAMEZ
Its the 3rd time that I come to this location and they close from 10-15mins before 10pm!!! RIDICULOUS!! If thats the case CHANGE YOUR BUSINESS HOURS ON YOUR DOOR!!!!
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March 2021 by amber
Just heard three of your reps discussing a disabled customer out in front of customers and laughing. Didn't realize a customer asking for accommodation was something to be mocked. Your store is average at best, but this was enough to encourage me to seek out other locations.
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November 2020 by Shaneka Styles
I mean MY Family Dollar on New York and Park Row is THE best one on this side of town. We are like family! Have had NO problems with anything I've ever purchased there. They always have everything thats needed, did pretty good when the pandemic came through as well. They have had some personnel changes in the four years that I have been shopping there and I can only assume for position or career advancement because each person that has managed there,are great in customer service, very friendly!
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November 2020 by James Montgomery
Great merch clean well organized
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March 2020 by Amy Gonzalez
I have been going to this Family Dollar for 25 years, but this time, it was pretty messy. I believe they were trying to change out stock, but things needed to be tidied up.
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July 2019 by Springob Michael
There is a cashier at this store, who if you are not black you get treated like dirt. This is not a one or two time observation. I do go to this story 3 or 4 times a month. She is obviously racist, and should be fired, to save Family Dollar customers. Also to boast her racism, she proudly wears huge earrings, saying "Black Girls Rock." Its all fine, but if the statement isn't not all inclusive, that is racism. I just can not believe Family Dollar has and continues to allow this. That are other local dollar stores and I may just use them from now on, if this is not addressed. SOON.
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July 2019 by Chula chaser
There is a cashier at this store, who if you are not black you get treated like dirt. This is not a one or two time observation. I do go to this story 3 or 4 times a month. She is obviously racist, and should be fired, to save Family Dollar customers. Also to boast her racism, she proudly wears huge earrings, saying "Black Girls Rock." Its all fine, but if the statement isn't not all inclusive, that is racism. I just can not believe Family Dollar has and continues to allow this. That are other local dollar stores and I may just use them from now on, if this is not addressed. SOON.
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July 2019 by Mirna Fany García Ramos
Very bad, the cashiers are racist and very rude.
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July 2019 by Elizabeth Rodriguez
Very good clean and tidy place to shop
