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November 2024 by Maverick Driving Academy
This business does GREAT work. Ken is great at explaining everything and making sure you understand what needs to be done. Updates about the progress were frequent. This is the way every business needs to be operated! And the vehicle runs so much better now!
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October 2024 by Wolf Pack
Ken and Stephen were very professional. They gave a in depth description of the work they performed to my vehicle and had the best warranty that I could find. They both expressed pride in the fact that they get the job done right the first time. I appreciated the work they did to get my vehicle back to me in a timely manner
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October 2024 by Fiona Worthy
Ken was awesome and my truck now runs great! Rebuilt transmission. Charged exactly what was quoted and not a penny more! Couldn’t be more pleased with the work and the service with a 3 year and 36k mile warranty as well. Recommend highly. Exceptional!
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October 2024 by Shawn .Byrne
Ken was extremely helpful and knowledgeable. Very quick turnaround time
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October 2024 by Melinda Holland
They were amazing. Would definitely trust them with any vehicle I have.
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October 2024 by Thomas Greene
I had major transmission issues to my 2006 Dodge Charger RT and was referred to Eagle Transmission by another shop that I'd taken it to (City Garage). That's just how reputable and qualified these guys are. Other companies turn down profit to refer customers to them. I've been in contact with Stephen and Ken out at the Arlington, TX location and can't express how pleased I am with their professional and sound advice that I have received from them both. They have been extremely transparent, forthcoming, and absolutely looked out for my best interest as their customer. They are working on my baby as I type this message and should have her ready to come home to daddy in a couple of days. If you are looking for service with integrity, transparency, and quality you'd better call these guys and save yourself the struggle of searching for something that's very hard to find these days when it comes to most automotive repair shops.
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September 2024 by Racheal Huckins (Lil rae)
I was visiting from Colorado to see my husband down here in Texas. While we were driving, we had felt this little jump between 20-25mph. My husband was thinking it was the transmission. We were recommend to the shop from a different shop. Ken was super upfront and nice. I unfortunately had a panic attack, and my husband handled the main part. Ken was able to get us in with the time crunch of leaving in 4 days. They finished my transmission check and tune up within 24hrs of dropping it off. They were able to find the problem with my vehicle. It wasn't the transmission but the rear wheel bearings. Which took an extra day to fix and a few headaches along the way for them(sorry for having a subaru), but they were able to fix my vehicle all up.
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September 2024 by David Dutton
I took my 14 year old Mazda to have a free transmission inspection when it began shifting erratically. Ken gave me a fair and honest evaluation telling me that the transmission was toast and would need replacement, but if I chose not to fix it, there would be no charge. After researching purchasing a new/used vehicle, I decided my CX-9 has been a great vehicle, was still in otherwise excellent shape, and worth the investment. All along, Ken exerted no pressure and was forthright and professional.
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September 2024 by Annie Russell
Ken was very nice and knowledgeable. He got my truck done sooner than expected and I really appreciate that. It has only been 2 days but everything is great, you get what you pay for.
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August 2024 by Khaila Moore
The repair was completed on time and within the quoted price, and my car has been running smoothly ever since. Their attention to detail and commitment to customer satisfaction truly set them apart. I highly recommend Eagle transmission and ask for KENN, for anyone needing transmission services—they offer excellent service and are clearly experts in their field!! Thank you !
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August 2024 by Roel Anguiano
Ken from day 1 was amazing, straight forward, genuine, and willing to find my problem and fix it. He went above and beyond in my opinion. After getting my transmission diagnosed, it was the problem. I was worried that fixing it wouldn't get my truck back to normal but Ken and Stephen were positive and reassuring that it would be great. I've had it back for a week now and my truck drives better than I can remember since owning it. I am extremely happy with the product and the customer service I received. I would definitely recommend Eagle Transmission in Arlington, TX to anyone needing their services and repairs. This is how a business should be ran. Just people doing business with people and treating them how they want to be treated. Thank you Ken!
Roel A.
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July 2024 by Mitchell Hearn
Ken and Travis are hands down the best people I have worked with on any vehicle repair we have ever had. Ken cares about his customers and takes the time to explain every detail step by step. There was one hiccup after another with my truck (NOT THEIR FAULT) and they took it one issue at a time and got me back on road. I waited to write the review until I had driven the truck a few days. The work they did feels great. It is the best this truck has driven since I have had it. I am grateful for them and would recommend them to anyone needing work. They did my transmission and rear end in my 2013 4x4 nissan titan.
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July 2024 by jack kartisan
Dropped off Friday after hours, car stuck in park. Less than a week turn around and fix.
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July 2024 by Alex Martinez
This shop will rob you for your money had my transmission real built charge me near $4000 a month later transmission fails I don’t even think they did a whole rebuilt like the guy said anyways but not the place to go to
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July 2024 by Michael Gonzales
My car was having trouble accelerating, didn’t know what to do. Thank God I found this place. Steven was very helpful, very friendly and professional staff. They did a great job with my car. It runs great! Definitely recommend especially if you need a mechanic you can trust.