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May 2024 by martin velasquez
I've been using this pharmacy for over 2 years now and have had little complaints until these last 2 months Mainly regarding the pharmacy on 2 different occasions for different medications being told they either didn't offer or to go check other pharmacies (sams, Walgreens,etc) from different employees both male. And all I did was run down Collins to the 24 hour CVS to receive help from them instead. I don't know what changes were made but it's seriously brought down the quality of service from this location.. bad enough to where I don't even want to bother even setting foot back into this store regardless of how much closer it is. It's more of an inconvenience to even bother with this location than it is to drive further
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May 2024 by Gabriela Balderas
Unacceptable! 1st time customer and Prescription was suppose to be ready in 2 hours I call to make sure it’s ready and they tell me they can’t fine the patient and after they “found” patient it will be 2 more hours.! Ridiculous! My family member is in pain due to a surgical procedure and they don’t seem to prioritize this type of patients. Will not be coming back!.
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February 2024 by Xuxa Grxxve
DO NOT GO TO THIS PHARMACY !!! DO NOT GO TO THIS PHARMACY !!! DO NOT GO TO THIS PHARMACY !!!Ghetto homegirl with face tattoos had her EarPods in while she was speaking to me. Meanwhile she had whole attitude for no reason. Always trying to milk you for your money! Very nasty and ugly. GO TO KROGER PHARMACY!!!
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February 2024 by Jose Viloria
Terrible service, when they don't have any medication it is very difficult for them to transfer you to another pharmacy and they never answer the phone, no one is dedicated to solving your problem, I went to CVS 3 times and then to Walgrens and they never made the transfer, when I returned I asked CVS for the last time, did they get the medication and they said yes, but I can't give it to you anymore because 20 minutes ago we made the transfer (after 3 days) it was very frustrating and no one cares about solving your problems
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February 2024 by jessica blank
Currently sitting here in the drive-thru after the pharmacist closed the window on me because it's lunch time and told me the prescription was not ready. This is my 3rd time trying to pick up my child's Tamiflu in 2 days. They are so bad.
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January 2024 by Amy
Osaru the pharmacist is horrible. I sincerely hope his manager sees this so they can train him on how to talk to customers. He has horrible communication skills. He confused the heck out of me when updating my information and I had to stand in line multiple times because of that. He wasted my time and was disrespectful. People these days just dont want to freaking work and do their jobs. Also, this branch is understaffed. They have ONE person working both the drive thru and the line inside the pharmacy.
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January 2024 by Gary Lawhon
The CVS on Collins in Arlington the pharmacy has met my expectations & then some. I currently take alot of medication. The new year my doctor wrote 90 day supplies and the phamacy got it right with all them. Use the app. and dont cut it close when time to re order....
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January 2024 by Luke Rodriguez
Cant give zeronstars . Worse pharmacy ever sooooookk slowwwww been here a while. Ok so i get to the windows and thenlady asks me for my info and i tell her . She came back litterally 5 minutes later and asks me for my info again. Whaaaaat .. the. She tells me they have nothing for me .. the. Someone else found it and gave it to me... UnrealOn a return visit, olivia took good care of me. +1 $tar for Olivia !
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January 2024 by Binh Nguyen
Very good
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January 2024 by Maria Rios
Pharmacy has the worst customer service I have ever seen. I had a question regarding some medication, and they completely ignored me for 10 minutes and I was standing in the consultation aisle, so I left to the different pharmacy. And they seen me standing there. I will never be back to that pharmacy.
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January 2024 by Elizabeth Lucas
I appreciate Olivia Quift in the Pharmacy department she helped me so much in saving a lot of money on my prescriptions . She’s truly a blessing.. people like her are very rare. This is what the season is all about caring about other people. Thank you so much and Merry Christmas and a Happy New Year
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November 2023 by Tamika Wallace
I called to check up on my order that my primary doctor has prescribed for me to take. And it has been a week since . I called today 11/14/2023 and spoken to a very polite with such great customer service name Olivia. She helped me and was able to find my order and made sure it was the right amount I needed. She was very persistent with getting me such a great deal on my iron pills. Being they was a total of 12 dollars and some change. She was able to get me a lower discount on my order which came out to be around 4 dollars. You can't tell me She didn't go above and beyond because she did for me. She was kind and pleasant. I thank you for helping me and giving me the information I needed. She was amazing . She deserve a thumbs up and a raise.
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November 2023 by Quantum Roofing
Farmacy sucks big line bad service need check employee people wrre leaving bc they couldnt handle , the black dude was like go walgreens need drug test thwy were runing like chicken without head
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November 2023 by Binh Dinh
Terrible service, the receptionist is unprofessional, I had to wait 30 mins to get mu prescription.
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November 2023 by Amanda L.
Was on hold for 20 minutes, when they finally answered they said to call tomorrow bc they can't do it now. HUH ?! Why'd you make me wait 20 minutes then ... I'm a customer I beg a little more respect
