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August 2024 by Brenda Barnhart
We called them out to have our exterior carriage lights separated from the porch light and put on their own switch. They estimated $371 over the phone. I scheduled the appointment for noon-5. My husband took the day off for this plus another morning appointment. The electrician called at 9 am saying he was on his way. I said our appt wasn't until later and no one would be home. They squeezed us in at 10:30 and my husband had to rush home. Ok, stuff happens. But then when the (TWO) electricians were done, the office called saying it was going to cost $675 because it took them 1.5 hours instead of 1 hour. I asked if they could work with me, they didn't tell me over the phone that it could cost more if it went over. I would NOT have scheduled if I knew it was going to cost $675 for this. They said they can't do anything but eventually agreed to drop $100. They still charged my card the full $675. For 2 men to add 1 switch. I would NOT recommend them.
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July 2024 by Phab J
Their services are a ripoff. They quoted us for $400 and wanted to charge up to $1,200 for 2 blue internet cables to be installed. Still charged us over $800.
I don’t recommend them if you don’t want surprises. I will also communicate this to D.R Horton my home builder and with my HOA and neighbors. It is a shame for the company that this happens.
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July 2024 by TxMom 247
I have never been a client but one of the workers cut me off in traffic twice. He was speeding , tailgating , and driving eradic. Please make sure your employees respect others. It dosen't make your company look very good.
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July 2024 by wa d
This rating is for the company… POOR techs in this 100 degree heat wearing black long sleeve dress shirts!! One of them was drenching in sweat as if they had no A/C in the truck. Followed them out to give them water and noticed they didn’t have A/C after all?! Cmon guys! Isn’t that a safety hazard mixing wet sweat with Electricity?
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July 2024 by John Novalis III
Andrew and Sergio double checked loose grounds in my breaker box, analyzed seal and weep holes outside to mitigate static flaring, helped me fix flickering lights and were courteous and professional. Sometimes it takes the right people. I had crest come out two times before and none of their crews were able to solve my problems. Not until Andrew and Sergio came out were they fixed. Good people.
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July 2024 by Stanley Bomham
Got my history maker house wired through crest. They overload circuits onto single breakers and when you call them out to look at it, the guy walked around the house taking pictures of anything he could find to prove why it's my fault the breakers in all 4 of my bathrooms trip when i plug in a hair dryer. Crest blamed it all on history maker for drawing up a plan they admit was bad and having way to much on one breaker, yet they followed it and then said there is nothing they could do and that its my fault now. I'm upset at the service I have recieved from both history maker and Crest around this issue. BEWARE when getting a house from either of these parties. IES wired ny last home and did a much better job. And if anything messed up they would actually fix the problem. I was told a hair dryer is to powerful to plug in to my bathroom in a half million dollar home. This is an embarrassment to the electrical industry.
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April 2024 by Isaiah Drone
Brilliant electricians Andrew and Sergio!
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April 2024 by Robert Rone
Wow! Great company, and great service! From the nice girl who took the appointment, and the crew that did the work. They called before they showed up and where on time, Very professional.
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March 2024 by Michael Peterson
I've had them dispatch 3 times to check a faulty outlet.
All three times they take one look at the room and tell me its a bad breaker. They replace the breaker and tell me to call back if it happens again.
I give them evidence that its a specific outlet that is causing the problem, they start treating me like I'm stupid(one of the contractors said so right in front of me, yes i speak Spanish by the way), and they tell me its not the outlet I'm "overloading the circuit". So i ask them to prove it, and they refuse to show me I'm overloading it. I know you have the equipment to do so, the first dispatch confirmed that wasn't the issue.
This company employs lazy contractors who try to hide behind a language barrier as a way to insult their customers to their face.
For the record, the computer the last dispatch told me was the problem only pulls 500 watts under load. Its not the computer, and 500 watts is not too much for a 15 amp breaker. The first dispatch ran a test while i tried to force an overload and the highest i got was 8.4 amps. Do your job right the first time and you wont need to keep coming back.
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November 2023 by Laura Khullar
I had a decent experience . They came and replaced a socket, then somehow more sockets quit working . I called them they came back out the next day and fixed them. They are all working now and I am happy with the service . I will say it feels a bit rushed but that's the way the job is.
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October 2023 by Tyler Pregel
Neff did a fantastic job installing our dining room fixture. Quick, efficient, and aesthetic! Exactly what we wanted. Will definitely be using for all of our electrician needs
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October 2023 by Sandeep Pendyala
I had them come over to fix my faulty/false fire alarm. Honestly this was never annoying but I wanted to get it fixed as it is a part of my warranty anyways. During their visit they said they replaced the panels and said it won't happen again. Looks like they created more annoying issue by messing it up. They constantly chirp, i had them come over twice to fix it, same story again. Both times, they said the batteries look okay. When I call them they say what they want to say but to not what you ask. They expect you to troubleshoot by yourself reaching out to a 14-feet ceiling with all the necessary equipment. Already lost sleep from 3 nights and still the issue isn't fixed. Other reviews seem to be fake or something but look elsewhere for your home needs. The best part is the emergency contact they provide won't pick your call, they just respond over texts when they wish to.
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September 2023 by Khadija Suri
Michael Amador and Sean Lewis were the guys who came to repair some of the stuff for my house, very thorough and positive can do attitude. Highly recommend.
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September 2023 by Abhishek Nema
Very prompt and reliable service. I submitted the warranty request and within a few days it was serviced accurately. Ryan is very professional and knowledgeable. He listened to my questions patiently and politely responded to all of them. Overall it was great customer experience.Service: Electrical outlet & switch repair
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September 2023 by j z
Jeff, performed a great job. Very professional and dedicated to his work. He fixed our electrical issues in a heart beat and at the end he made sure everything was clean and spotless! From the office, I received a call right after they left to asked if everything went well. This is a great company! Thank you!!
