The Costco Tire Center has helpful staff. It is simple to make an appointment and shop. The staff works hard, but they can be short-staffed. This can make wait times longer than quoted, especially for walk-ins. The staff is kind and helpful, even in difficult situations. They have been known to go out of their way to assist customers, such as staying late to put on new tires or rescuing a lost car. Some staff members are particularly notable for their kindness and helpfulness, making the experience at the Costco Tire Center positive.
Second time buying tires from Costco. Simple to make an appointment, shop, and pick up vehicle in about an hour for rotation and balance every 6K miles.
May 2024
Short staffed but hard workers. Takes some time as a walk in, sometimes longer than quoted, usually due to rude people slowing them down and causing a scene
August 2023
Incredible folks hold down the fort here! Huge shoutout to the dude who practically strolled to the ends of the Earth to rescue my lost car, and to the genius who declared my tires totally chill and gave me a refund – your awesomeness doesn't go unnoticed!
