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June 2024 by Danash Ramos
Maria Eloisa, is so sweet and so nice!!!!! She helped me get my accounts corrected!!!! Her customer service is the BEST!!!!! I would give her a million stars if you had them on here!!!!!
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May 2024 by Russell D
Easy drive through and short lines
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February 2024 by Duane S.
Visa debit cards are useless online... Refused on Amazon and at Walgreens ... I'm adding more text because Yelp is also retarded
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November 2023 by Joshua Hayes
Maria was awesome and provided customer service that is extremely helpful and rare to receive these days, in addition to Andrew who Maria connected me with. We both agreed that Andrew was the epitome of customer service and assistance. These two restored my faith not only in Chase bank but the fact that decent humans still exist. However MARIA is a LIAR, and sat by my entire phone call to watch my pin, listen to all my new information that I was setting up with Andrew. Little does the liar know is that,I have her on survailance video on my phone talking to another man before she helped me,and I told her all about how thatan followed there and I overheard him tell her about how I was coming into discuss fraud,I have this on video,and the branch manager who lied and told me that they had several Marias working there and I have her on video as well eaves dropping constantly walking around to look. At me and they both would not let me look at thw screen repeatedly told me wrong information. They are apart of a ring that spans DFW ,these psychos,follow you with cars that have dealer plates, pink vanity plate holders, and /or have a missing front plate which is illegal for EVERYONE ELSE,they shine their brights on you to make it to where you can't see, they are targeting women! MISD, and the surrounding Issue, PD,s, Isd pD, Medical professionals, Behavioral healthcare,teachers,admin,it's deep and systemic RACISM that makes me sad that EvRRY race participates is sad, when the targets are EVERYONE who is Disabled,low income, a person of color, or any other way you can be classified as a minority BEWARE, BE SAFE
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November 2023 by godwin ogoleh
Worst branch of chase ever the manager lied to me and took a check I brought in from another branch just to change the amount and told me I was issued the check in error and made sure said check is held 10days all because I’m black I could tell from the way she looked at me mind you this check was drawn from my account.. after I told her the money was needed urgently she still didn’t care and was very unprofessional and rude
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November 2023 by Melinda Arthur
Beth and Diana was great helping me to reopen my account!
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September 2023 by Brett Hunter
Solid. Normally go to the bank once a month to pay rent. I go here because it’s a private landlord that also has chase (account transfer). I normally get there at 4:50 and they close at 5. I was late and about 4:56 and they’re apologizing for a wait which is a understandable and b my fault for pushing it. Sidney is kind but also fast and knowledgeable
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September 2023 by Annalisa A.
with so many banking choices Chase needs to improve customer care. Strongly recommend against using them
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September 2023 by RayRay
This bank discriminates against black people. I will never go to this location again. Staff is unprofessional manager is unprofessional.
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July 2023 by Andreavich Broskerz
ATM's are always broken. Might as well change your name to MacDonald's bank and add a broken shake machine too.
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July 2023 by Anonymous Jones
Went there yesterday and the young gentleman that helped me and went out of his way to help.
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July 2023 by Phuong kieu
Thanks to all the staff in the bank who helped me and mr Kevin E
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July 2023 by Murphy Young
The door sign and Google all said closed omat 5 on Monday through Friday, I showed up at 4:30 and it was already closed.
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June 2023 by kc
I'm in a new area and I came to cash a check and I'm a Chase account holder. Their attitude was not welcoming and the heavy set teller was continually helping other employees with personal issues while counting and issuing me my money who does that? Like I was in the way v we sus they are there to serve me. I WILL NEVER BE BACK TO THIS LOCATION.
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April 2023 by Billy U
I come here once a week to grab cash. The atms are broken or out of cash literally over half the time. Never have this issue at other banks.
