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June 2024 by Bird Onion
The People are Friendly.
Great Service
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April 2024 by andrena carter
Never answered the phone never had the option to get a hold of anyone on the phone when you go there with an appointment the people don’t be on time for the appointment everyone’s running late. This is a very, very terrible terrible business.
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December 2023 by Ria Zia-ul-haq
Stand here forever with no help from anyone. Ignored by everyone behind the counter. Thanks for wasting my time
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October 2023 by Jose Villalobos Hernandez
I came to open an account and they told me that I had to wait an hour for being helped
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July 2023 by Jon Huang
Super friendly staff on the holiday eve (July 4th).Love the environment and service they bestowed.
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July 2023 by Red Dahlia
Closed my account. Never again. What a joke of a bank
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April 2023 by Martin Soltys
The drive thru outside ATM is always broken every single time I try to use it.
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January 2023 by B Real
You can never get an advisor on the phone. If you go in person you have to make an appointment for the next day. The app now makes you buy a new phone that runs the OS 9 on it. So now you have to spend another 600-1100$ on a new phone just to use an app.They don't help of you have (chase)credit card issues. Everything is 3rd party now days.They just lost a customer.I would suggest everyone put there money into a credit union.
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December 2022 by samim karimyar
Worst bank I have ever seen in my life.Just closed my business account without any reason and they don’t tell me why!I will never refer anyone to chase!
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November 2022 by Cynthia Flores
I would try the pioneer and browning location first before this one. pioneer branch looks like they have more personnel here and offered to help before telling me they couldn’t do anything for today.
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October 2022 by Em
Any chase bank I call can’t EVER pick up the phone. Chase gives great benefits as a customer but can’t ever reach them. I also have to call and get permission to use my debit card every time and they don’t bother to help me figure out why.
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July 2022 by Wendy S.
No visible ATM on property (circled the building g twice). Tried to ask the 'security' guard where one is and he just pointed. He did t get up, offer to help or anything. I guess bro g a 25 year old, hairy security guard at a bank on Sunday is exhausting. Another reason why I'll NEVER bank at chase!!!!
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July 2022 by Daniel Smith
I’ve had bad experiences at BBVA that were better than the service I received here. My appointment was at 3:30 and was tended to until 3:54. I went in due to my card being flagged for fraudulent charges. Joseph then proceeded to dial and redial a 1-800 number that continuously repeated “we’re experiencing high call volume and can’t take your call” while also going through his Facebook. Once he finally got an answer, he continued to tell me that it’s my fault because my billing address is wrong.
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July 2022 by Abdulfatah Bahbouh
Absolutely disgusting, They didn't allow me to open an account because of my nationality #discrimination
I will definitely be filing a complaint of discrimination based on national origin.
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April 2022 by Emily Coffee
Any chase bank I call can’t EVER pick up the phone. Chase gives great benefits as a customer but can’t ever reach them. I also have to call and get permission to use my debit card every time and they don’t bother to help me figure out why.