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9AM - 8PM
1500 W Interstate 20, Arlington
Car Rental
“Eddie Houston fights to get his customers the absolute best deal. He is a fair and honest salesman, no hidden fees, and he seems to just be a good all around person.
If you need a car and want a good and honest deal, go see Eddie asap! Im only giving a 5 star review because of Eddie.
***If I was completing this on just finance team / department, it would be 3 stars max!!!***
Financing was quick, but the signing of the paperwork way too long as I understand the finance / salesman on the financing end job is to encourage customer to purchase additional services , insurance etc, I feel it was completely rude and unnecessary to take as long as he did. Also, know your credit score and competitive market rates. They will take advantage of your lack of knowledge and give you a higher rate then you actually qualify for!”
“Wow! I just picked up my rental and I have to say how much I loved the experience. Brian was friendly, professional, and really knowledgeable. Our family has been going thru a lot lately and it felt so good to be taken care of. Thank you Brian!”
“Jonathan took care of the hail damage concern that came up after the drop off. I would definitely go back to this rental location again and be careful when you pick up the car next time always check for hail damage from the prior rentals.”
“I use this location often for my work travels, and the manager, Stephan, and his team always provide friendly and speedy customer service! They take great care of me every time!”
“Great selection of cars and they right everytime I need something from them no complaints at all . Very happy customer
Will continue to rent from them again !!”
“We a had a very quick and pleasant experience returning our rental to this location after purchasing a car nearby. To whomever was on duty on 7/22/24 we really appreciate you ma’am. We arrived at 6:00 pm which was when they closed. She checked the car in anyway and was all smiles. Thank you for the good vibes, the information and the smiles.”
“I’m a longtime customer and I’ve always have great service. The cars are clean and the team always make sure I have what I need. I highly recommend this location..”
“This locations help was absolutely sensational. Avie worked w me and ensured she was there to help me when my reservation caused complications. She was absolutely amazing and made a stressful situation simply wonderful. I would absolutely recommend this location due to their staff. They are there to help you.”
“This was a great location, they are not in the hotel lobby but further down the convention centre so other reviews may not have looked hard enough. Staff were helpful and easy to deal with. My rental was March 24.”
“Got the job done. Took me longer than expected being a "one man moving company." Downsized two units 10x20 & 8x15. So could not get it all in two goes. While me truck was parked in the parking of Budget Truck rental, someone took the liberties to try and break into me rt passenger door tho. So have to have the plate replaced. God's grace kept it from being a 3rd break in this hell bound Arlington!”
“The staff was prompt and ready to assist despite a line of 10+ impatient angry customers. Ended up keeping the Corolla (Uber rental) for 6 months and the branch was helpful with the few issues I had with the car. After returning it I had an issue with an extra charge but Avis customer service addressed it in under 15 minutes. A+”
“Here is where the rubber meets the road with style. There was a line of people and I was pressed a bit for time. Get there early and you'll witness Kevin single-handedly and systematically address a line of customers(some hostile) with grace and class. He looked out for me and addressed a minor issue like a true professional. Remember he's doing his best and come back to write about your experience. Best choice for value and top-notch customer service. Thank you for the assist, Kevin. Stay classy my friend.”
“The girl attended to me was very friendly to help on a issue a had about weed smell on a car I rented couple weeks ago. I know, they don't have enough cars, but they help me a lot.”
“My fiance and I rented a car from them two weekends in a row for travel and must I say that the car's we got were great. The first time I liked the car, the second time the car was even better than the first one. When we went to get the cars everyone was nice. I was looking to get a new car. Now since then I have decided to get this kind of car.”
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“Every one there was so kind and real with everything! I had doubts about getting a car after so many “you’re not approved” emails, texts, etc… BUT HUGE THANKS to Percy !! He got me in a car in mins??? everyone at the place is so cool and laid back I would recommend EVERYONE to come get their car from here! Thank you everyone else that also helped me !!”