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February 2024 by Chad Giles
Great service! Everything was explained clearly before any work was performed on my bike!
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February 2024 by MarkMusic
This is the most amazing place! We have visited many times. They were incredibly kind to my special needs child, helped repair a peddle car free of charge, advised us on some great lights to buy, then traded in my son's bike for a better one, while refusing to take any additional money from us despite the newer one being worth substantially more than the one we exchanged. Trek Bicycle Arlington South feels like a throwback to a better time in America, where capable people love their occupation and treat customers with true generosity of spirit in addition to providing excellent customer service. I cannot recommend them highly enough!
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February 2024 by Jerry M
Trek! If you are listening! Ray made sure what my fiancé bike needed worked on and did the job very well. Thank you so much! Very kinda and super helpful!
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February 2024 by Darren Davis
I took my bike to get my tubes replaced. They were helpful and incredibly friendly.! Customer service was amazing! The techs were honest about the work and went above and beyond.
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February 2024 by Michael Morgan
Was very impressed with their knowledge of Bikes and accessories. I was greeted immediately and promptly assisted in getting everything I needed. Very professional.
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February 2024 by Beatriz Basora
Very friendly and knowledgeable staff! Overall an amazing experience!
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February 2024 by Ward Sakeik
My experience at the Trek bike store was absolutely fantastic! Ray and the team at the store went above and beyond to make my visit memorable. From helping me with my bike's issues to patiently sharing their knowledge about bikes, they transformed what could have been a regular store visit into an engaging and enlightening experience.What truly set them apart was their genuine friendliness. The atmosphere they created was warm and inviting, making me feel comfortable asking questions and seeking advice.a great biking experience!I recommend this team to anyone in a heartbeat! ??♀️?
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January 2024 by J J
Had to build my son's bike quickly, and they were able to help me out. I really appreciate their help. He loves his bike and they did a great job fitting it to him.
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January 2024 by John Campagna
Sucks that they only work on their bikes they sell. Kept saying sir sir made me uncomfortable like being fake
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January 2024 by David Jovel
Rey, excellent service, excellent advice, knows cycling very well; store with very good offers and excellent prices.
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January 2024 by Julie Barnes
Thank you, Halbert and Justin for making a four-year-old‘s Christmas. I went in there last moment before our Christmas as my husband tried to put together our grandsons bike. They were able to fix it and bring a happy Christmas to us. Customer service is what makes a business great merry Christmas to all.
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January 2024 by Ray Del Valle
Best Team On The Field!!!!
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January 2024 by Curt Joens
Ray is an excellent store manager and has a good sales and service team around him. They are very helpful and informative, but not pushy. They made the process of purchasing my new trek dual sport very enjoyable. I also appreciated the services and maintenance schedule briefing I received when picking up my bike.
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December 2023 by Grant Stark
Very nice and helpful
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December 2023 by David Sargent
First class service provided by Justin and the rest of the team.
