-
August 2023 by Angela Dennis
I have nothing but good things to say about this PNC Branch. Every time I have a question/ problem concerning my banking needs, they're always so nice and courteous to sit down with me and explain whatever I'm having an issue with and rectifying it. I know they're short staffed they're constantly going from the drive thru window and back to the counter to serve customers in the lobby so having patience and understanding is the key to getting your business taking care of and leaving.
-
November 2022 by Juan Delarosa
Waited 15 minutes in the drive thru and nobody took care of me till I had to push the call button they were just playing around these employees in this location are so incompetent
-
November 2022 by Dave Clinger
I loved being ignored. 3 workers walking around…not helping customers.
-
April 2022 by Jessica Medlock
Hours of operation for drive through are not correct on Google. Branch drive through is not open until 6:00pm.
-
November 2021 by James D.
I came in today at 445. The lady didn't say anything to me at first and I had 7 deposits. She then said "do you decided to come in before we close? " I waited a few minutes and then who I assume is her supervisor came up help her and I said "so is that issue because you're still open and I am A customer". Her whole demeanor changed and says she didn't say that. Now she started acting friendly like it didn't happen. People like her should not be in the customer service industry. Bad attitudes and I gave it right back as she didn't think I would.
-
November 2021 by KAYLA NICOLE
Highly upset at the fact that I just opened an account and don’t have a debit card. So when I paid a lyft to come get cash because online it says you all are open until 1pm, and got there and you all were closed,... furious!
-
January 2021 by V
decent staff, but pretty inconvenient that they are now fully closed on Saturday’s. And there’s always something wrong with their ATM
-
October 2020 by Robin Mills
It would be nice to be able to go inside to take care of my banking business evertime I try it's closed. Do I need to find another bank for my banking needs?
-
July 2020 by Andre Rogers
Absolutely Disappointed in them. I had a contractor working at my home, and I needed to pay them in cash. I went to that branch to make a 1k withdrawal. My drivers license changed as to when I did work out of state. I made withdrawals there before. They would not do it saying no signature is on file. And said they can make an appointment to get me a file. I was like ok, look I need my cash what is this. They would not do it. I offered to use my old Drivers license that was cut on the corner, but the manager was combative, and would not listen. Long story short. I had to go down the street, and show them both DL. No arguing, just “ anything else we can help you with. Me no thank you. “have a nice day”
-
July 2020 by Laszlo vecsei
Management. Why do you let a teller take up on herself or himself to combine two or more check on one deposit? Last year I have spent a half a day researching because the teller combine more than one check into one deposit. I went to the bank and the teller was helpful to go back a year and half and was able copy the checks so finally everything clear up. Talk to the manager about the problem, she said I have to insist that they make separate entry for each check. Same thing happened this morning, I started to tell them separate entry but they were to busy so I wasignored. When I got the deposit slip it was two checks one deposit slip,ask them to cancel the deposit and do it right, after waiting 8-10 minutes was told can't be done they are short handed. This is not the teller's fault,it is the management fault.
-
July 2020 by Jaymin Patel
Best experience with BBVA. Banker are very knowledgeable. I get done fro. Free checking account to personal loan. Fully gear bank great people working there.
-
April 2020 by keenie Anno
It's very disappointing that the drive thru is no longer open on Saturdays. Some of us work and are not able to make it to the bank during the week. It's not like there will be any close contsvt by the drive thru
-
April 2020 by otis peel
Literally sat in the drive thru for over 20 minutes to wait For someone to come see what business I was trying to handle. Unacceptable
-
September 2019 by JERMARLIN BOND
This is by far thee WORST Bank in Texas!!!! They received my electronic direct deposit 7 days ago that has (supposedly) went to a charged off account. Now when I think of charged off, I think of closed. So if it was closed, (and let me remind you) it supposedly closed 1day prior to the direct deposit which I don’t believe. This is the 8th day and this charged off/recovery department still has my Money!! Please don’t ask me why. If my account was overdraw, ok take your money, if it’s your I get that. But what I don’t get is how does it take 7 days to do that and release thee rest of my funds. And please don’t ask for their phone number. I mean you’ll be told several lies from bankers within the branch and customer service reps. The bankers at this location are worthless and are very unconcern about you or your money! Please run from this bank and their ridiculous fees and headaches!!!
-
August 2019 by ACTIVO AUTO INSURANCE
Very unprofessional customer service.
