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January 2024 by Laquetta Willis
We purchased a lift chair, which has been a very good chair. However, we had told the sales person we were going to submit the paper work for reimbursement of the lift mechanism from medicare. We were told they could not submit the paperwork but gave us their npi #. Medicare has informed us that the supplier has to have a medicare ID # in order to receive the reimbursement, not an npi #. We feel the that the employees of the Arlington Medical Supply knew how medicare worked and did not provide us with this information, we therefore would not recommend this establishment in the future.
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November 2023 by John Holt
This place is great. They have everything I needed. David knew everything and then some. I found a perfect recliner for a big man.
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October 2023 by Kathryn Smith
I wasn't happy with the walker I was using, it was too light. I went to Arlington Medical Supply. I picked out a walker. The lady asked me if I wanted a drink holder, I did,so she got one and attached it to the walker. I used it to go to the car. Both people in the store were extremely nice and helpful.
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October 2023 by Jim Hollis
Had to get some new catheter bags today after finding that CVS, Walgreens and a local Hurst medical supply business did NOT carry. Shame on you.However, Arlington Medical Supply had what we needed. The employees were most helpful and knew exactly what I needed. Thanks so much for your helpful and polite way of doing business.
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August 2023 by Erika S.
I was very impressed with this place. I needed a CPAP mask and they had so many options and the staff was super helpful and knowledgeable. Thank you!!
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June 2023 by Patricia Gonzalez
My experiences here was excellent specially the lady that helped us named Linda she was Great explained everything we wanted to know about a wheelchair for my mother in law keep up the Good job you do Linda Thank You so much.
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April 2023 by Whitney Kennedy
The kindest employees. After a stressful morning it was a relief to be helped by caring people.
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April 2023 by Janet A.
Needed a bed rail that day for my dad since he slipped out of bed. Got it for less expensive than I would have been able to online and got it that day. Also picked up a number of supplies while I was there. This was my first visit but it definitely won't be my last. Staff was extremely helpful - a pleasant experience.
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March 2023 by Jason W.
Specifically called for a product before arriving. They were great upon entering, very nice and upbeat. Told the young man what & why I needed the product. He looked at me me said this is it. After getting home I mixed the two products together. Let it sit as needed before injecting. While waiting I proceeded to read the instructions to determine how to store it. It states that this product is not for intravenous use. Which is what I was told twice. The offered to refund their product price of $1.25 cents which is as great but I am out of luck on $50+ that was spent on the other product. So I am just out of luck. It good thing I hadn't taken the injection. Who knows what would have happened. The only positive is everyone was really nice at the store.
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February 2023 by Crystal
I always come to this store for my medical supplies for gauzes and sterile q tips. I had to use the restroom really bad and almost didn't make it. However, they didn't offer me the kindness of using their restroom although I was a paying customer. Don't think that I will be returning.
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September 2022 by Brenda Huffman
Vinita was incredibly helpful and caring. My husband's wheelchair broke today and he fell to the floor. I needed an emergency wheelchair. Vinita was so caring and helpful. She sent me details of the chairs available. We need more people like Vinita!
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June 2022 by Kenya Lewis
My husband was just released from his month long stay at the hospital, I was trying to compare prices for medial supplies we need in the home. I went on their website, there aren't any prices. I guess I'll have to keep looking.
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February 2022 by Julia Gray
Cortni was friendly and helpful. She assisted with a transport chair rental and the rental price was excellent compared to other places in town. The process took maybe 15 minutes, it was very convenient. She even taught me how to use and collapse the chair in a way that was easy to understand. Great customer service, thanks so much!
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December 2021 by David Goolsby
Great Service! Viviana was a great help! I will be back!
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November 2021 by Tammy Roberts Witt
They are very helpful n nice .
