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April 2024 by Sylvester Ozimek
The delivery service consistently fails to meet deadlines, causing operational delays. Customer service is unresponsive, and contacting the local terminal is nearly impossible. This lack of reliability and support reflects poorly on your business. I highly recommend seeking alternative propane delivery services.
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March 2024 by Melissa Williams
Consistently do not show up as scheduled to deliver. Customer service is out of country call center with no ability to actually speak to your local delivery center. Seriously considering having them come pick up their tank and moving service to another company.
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March 2024 by Donna Helton
The only problem we had was when the delivery guy called, his phone number came up as a private number. My phone doesn't accept private numbers. Fortunately, we were home and were able to catch him before he left.
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March 2024 by Timothy Culver
Best propane company ever! Great employees
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March 2024 by M Howard
It was a great experience to receive exactly what we discussed over the phone concerning the per gallon cost and the estimated time of arrival.
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March 2024 by Raul Barrientos
I had one question and you guys are trying to charge me $312 for one simple question
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March 2024 by KEVIN REEVES
It took weeks to get my delivery. I was rescheduled time and time again. Usually it was because we have outside dogs which I had told the person that set up the appointment that we have them and they are super friendly.One time the excuse was that the ground was to soft due to rain. The truck does not leave my concrete driveway.
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March 2024 by Jorge Quevedo
Fast and good services
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March 2024 by Mark Perkins
Misinformation, inaccuracies, incompetencies, and lies. Employees making delivery promises with no control on delivery, which just creates hardships for your customers. If I would not had purchased propane from another company, we would have run out and had no heat in 20 degree temperature. Your promises of delivery within 24 hours for over 10 days is negligent. We should sue you. I wish you would use my feedback as promotion advertising.
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March 2024 by Anthony Tucker
We had the tank topped off just before we moved in. Everything is working great.
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March 2024 by Jackson CT
Great experience.
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February 2024 by Robert Meiergerd
There were so many issues I can’t list them all in this survey. I would like to share them with you, if you would truly like to improved your customer experience, please call me I will be happy to share with you the issues I experienced.
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January 2024 by Dipa Mair
Customer service was very helpful unlike Ferrell gas who never returned my phone call. The young man that came to deliver the gas was professional friendly flexible and competent. Thank you!
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January 2024 by alex vasquez
The last delivery on 1/3/24, the driver damaged my driveway and yard, leaving a couple of large ruts. I called it in and no one has responded
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January 2024 by Joe Myers
It's so easy, less expensive from others. Enjoy having Amerigas on my side to help me. Thank you Amerigas
