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“This UPS store is absolutely fantastic—consistently delivering outstanding service! I believe I’ve made use of nearly every service they offer, and each experience has been top-notch. Most recently, I had an urgent need to get important documents from Flower Mound all the way to Portugal. They shipped on Monday, and incredibly, they arrived by Wednesday of the same week! That kind of speed and reliability is nothing short of amazing.
Thank you so much for your continued excellence over the years—and especially for going above and beyond this week. I truly appreciate everything you do!”
“Always super friendly and kind!! Never had a single bad experience, they’ve even tried just giving me boxes before because I didn’t meet the $5 minimum for Debit and said “Just pay us back next time you’re in” customer service is A++++++ here”
“I rarely leave reviews but Robin at this location is a rockstar and was able to get 4 different packages quickly handled for me to 4 different parts of the country. I was in a time crunch in getting out birthday presents, and so nice to have someone flawlessly handle so I could take a deep breathe and relax. She is very customer centric and knows her stuff, they are very lucky to have her!”
“1st went to the Denton loop 288 store, both of the girls at the counter were incredibly rude, I left w/o being helped because I do not tolerate b.s. went to the Highland Village store and Michelle was so incredibly accommodating. I always go to this location and never any issues. DO NOT use the Denton Texas UPS store offnof loop 288, the workers are very young, immature and disrespectful. Fix it UPS.”
“Bart and his staff were able to help me with a last minute request to print a picture book for a family member. They were so accommodating and helpful, reasonably priced, and the book turned out great! I would definitely recommend this family-run small business”
“I LOVE THIS UPS store! The owners/managers are FANTASTIC! So helpful, so friendly, and great pricing. I drive out of my way to work with this UPS by my client's house, because they do a great job of taking care of my complicated printing needs! #1!!!!”
“A great team with professionals, we were glad to work with these guys and want more and more cooperation. Thank you for being one of the our best partners. Our team appreciate your hardwork and efforts”
“Love this place! There is never usually a line and if there is, they knock it out quick! Best place to take USPS, FedEx, or UPS mail. Great staff that is super helpful!”
“I'm glad to write a very positive review about my experience with project that I commissioned at "In the box back and shipping".
This was a Color print/copy of an art book. This project was highly individualized and required extensive computer cropping and preparation before printing. Tommy did outstanding job. The result expected my expectations. I highly recommend this place for any printing projects.”
“Margaret the UPS associate was amazing and handled my complicated shipping request with grace. She was very knowledgeable about the process and explained the process the whole way through.”
“I have been trying to ship a multi-piece oversized package via Fedex for weeks and couldn't find any solutions for boxing it. I called Fedex in Denton and they were rude and not helpful at all. I almost gave up on this deal but luckily I called here and had the BEST help from the guy that answered the phone! He discussed the appropriate solution and was a huge life saver!!”
“I use this place for all of my shipping needs! Hailey always takes excellent care of me and insures my items arrive at their intended location in a timely manner!”
“Went here to ship my super fragile wedding bouquet and it was AMAZING! Tristian deserves a raise. He combined different boxes to create something that would fit my bouquet and was very careful to make sure it wouldn’t be damaged during shipping. He was awesome!!”
“So happy with their service! Came in to get wedding programs printed on card stock last minute (days before wedding). They took the job, quoted a super fair price, and delivered! Turned it around in 1 day and they came out perfect! My fiancé is so relieved and happy, which makes me happier :). Huge kudos to the super friendly and professional staff for such amazing service and product quality. Will absolutely be back here for any bulk printing needs! Thank you!!!”
“I've gone in several times recently to mail bulky items. The young lady who works there is genuinely friendly and does a great job getting things packed and safely to their destination for the best available price. I appreciate the outstanding service and will continue to go back.”
“Over the top customer service. Highly recommend this location. Store manager Joseph was patient and diligently helped with my print job. Very helpful and knowledgeable.”
“Brett helped me out today and he was extremely helpful and expeditious. Highly recommend coming to this Postnet in this area for all your printing and shipping needs.”
“Easy to find. The process is a little wonkey to get in but very acceptable when you consider it is a secure location. The staff were fantasic even the security guard.”
“I have used this facility several times and each time the staff has been courteous, Swift and professional. I had a drop off today and was in and out in under a minute with friendly smiles and service.”
“Candice and Jacob were fantastic! They assisted me in creating a return label and were incredibly patient when I encountered technical issues. Their customer service was outstanding—helpful, professional, and willing to go the extra mile. Kudos to the team!”
“I had a large volume to print. Large as when it was done, it was in a box and it costed me over $200! Marcus was kind to help me from beginning to end. He must have literally stood in the corner of the printer for 30 mins that day. The other employees were kind and helpful too.”
“Visiting here again for the 8927493 time! Joking aside I love the cleanliness and helpfulness of the associates here! If only all stores were like this! Special thanks to Ronny Phillips today for helping me with printing and boxes.”
“I have never shipped anything before, this store was the most painless experience ever. So quick and seamless. The assistant manager made sure I knew all my options and was quick to explain the process. I was in and out of there within 5 minutes.”
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“I live in the middle of three UPS stores. This branch is by far my favorite. They know their products and consistently try to find the best solution for me. Nook is particularly helpful and always friendly. Whether I need shipping or a notary, she does a great job.”