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“Always super friendly and kind!! Never had a single bad experience, they’ve even tried just giving me boxes before because I didn’t meet the $5 minimum for Debit and said “Just pay us back next time you’re in” customer service is A++++++ here”
“Jessica is so helpful and kind. She’s helped me get through two hot mess, on the fly packages ? I recommend requesting her if you’re in the need of time and patience!”
“Dropped of a return package and young man who helped me couldn’t have cared less for helping me. Usually the two gentlemen who own the company are exceptional and friendly but this man was almost rude.
Not the same customer care. I love this location but this was an off day for sure for customer service. No thank you or any eye contact. Nothing. I know returns are probably a pain to deal with.
I will still do business here andI have been a good customer since they opened.”
“Has to be the best ever customer friendly UPS store in all of USA! Very knowledgeable and helpful representatives! They always service with a smile on their face!:)”
“Love this place! There is never usually a line and if there is, they knock it out quick! Best place to take USPS, FedEx, or UPS mail. Great staff that is super helpful!”
“Needed a foam board poster for a research project — this place was AMAZING. Prices are pretty similar to what you’d find in other places and online (at least with my product), but they got it done super quickly and I didn’t have to pay half the board in shipping! I was also really short on time and I’m so glad they were able to fit me in their schedule. The printing looks amazing and the measurements were spot on with what I requested. Service was also great here, very quick responses and easy to work with. They also wrapped my board up very nicely, which is much appreciated. I’m glad I trusted this place. Thank y’all — you guys totes saved my hide!!!”
“I was in town for an interview and realized I was missing paperwork. I stopped in at this UPS Store and the staff quickly helped me get another set of copies printed and I was on my way. Incredibly thankful for their quick service!”
“I'm glad to write a very positive review about my experience with project that I commissioned at "In the box back and shipping".
This was a Color print/copy of an art book. This project was highly individualized and required extensive computer cropping and preparation before printing. Tommy did outstanding job. The result expected my expectations. I highly recommend this place for any printing projects.”
“I use this place for all of my shipping needs! Hailey always takes excellent care of me and insures my items arrive at their intended location in a timely manner!”
“Lorelei is a "Trainee", but certainly handled our transactions like a pro. We had need of a Notory, copies and overnight mail, all handled very effi gently and very pleasantly!”
“I have been trying to ship a multi-piece oversized package via Fedex for weeks and couldn't find any solutions for boxing it. I called Fedex in Denton and they were rude and not helpful at all. I almost gave up on this deal but luckily I called here and had the BEST help from the guy that answered the phone! He discussed the appropriate solution and was a huge life saver!!”
9:00 AM - 5:00 PM
5201 Alliance Gateway Fwy, Fort Worth
Shipping Centers
“Awesome place. People are nice and it definitely seems like an awesome place to work. Just got done with an orientation there and the onsite manager definitely knows how to put a nervous potential employee at ease.”
“My son went to our local FedEx here in Roanoke, Texas, inside of Walmart, and the lady who assisted him multiple times (he came back for different things throughout the day between his yard jobs ) was absolutely amazing. She was very patient, caring, and assisted him with getting things printed up for scholarships and other mailed, as he is about to graduate. I am sorry I do not know her name. I was not there, but a very sincere thank you for service above and beyond - when I came home from work, he had glowing things to say, and could not have gotten things taken care of in a timely matter without the help!”
“I've gone in several times recently to mail bulky items. The young lady who works there is genuinely friendly and does a great job getting things packed and safely to their destination for the best available price. I appreciate the outstanding service and will continue to go back.”
“The PostNet Team here is amazing!
They are super accommodating, explains everything and make sure they are taking care of the request properly. They are so nice and patient - highly recommended !”
“Thank you Joseph (store manager) for your patient and courteous assistance and advice on 11/19 in resizing and printing my 15x15 to a 10X10 at such a nominal price.”
“Visiting here again for the 8927493 time! Joking aside I love the cleanliness and helpfulness of the associates here! If only all stores were like this! Special thanks to Ronny Phillips today for helping me with printing and boxes.”
“Orale! Yeehawwwww! I had a very important ribbon cutting ceremony in another town, where we are building a small oil refinery and Kyle and his team completely came through swiftly and they are very attentive! They helped me design the entire banner, with my vision on colors and layout, but the price is what floored me! I will be going back for more on the spot products for my business! I like the business minded attitude they have in there. No fluff needed for me!”
“Easy to find. The process is a little wonkey to get in but very acceptable when you consider it is a secure location. The staff were fantasic even the security guard.”
“I had a large volume to print. Large as when it was done, it was in a box and it costed me over $200! Marcus was kind to help me from beginning to end. He must have literally stood in the corner of the printer for 30 mins that day. The other employees were kind and helpful too.”
“As a real estate agent I print postcards to promote every open house and every for sale listing. I create them on Canva and submit them through FedEx for printing. I can usually get the items within 24 hours which is so fast and convenient which allows me to have my cards in the mail the next day. I don't know what I'd do without them!”
“Ms.Amanda was very nice! I have never seen such great customer service. I’m so glad I stopped by here because she was so nice and helpful. She same money and she really helps out customers!
My package wouldn’t have been sent out if it wasn’t for her expertise and kindness.
She is phenomenal!
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“Khushi and Nook were fantastic! They were very knowledgeable, helpful and kind. They printed my project quickly and efficiently. I will definitely be a repeat customer.”