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September 2024 by Daniel G
Great experience with the service department.
I had the oil changed in my 2022 F150 Raptor a couple of weeks back at a Take 5 where they found a fluid leak (thought it was transmission but tough to tell without removing the skid plates). I had the truck further evaluated by the folks at Commercial who found out it was actually differential fluid from the front pinion seal. Fixed the truck promptly (with no charge under warranty) and also performed multiple recall fixes that I didn't explicitly ask for. Truck drives better than before service.
A little out of the way from Corpus, but it was a much better experience than I've had with the in town dealers. Highly recommend.
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July 2024 by Gary MacGregor
Very nice people. Great selection.
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July 2024 by Ken Hanson
I had to take my car in for my AC unit they fix that and my radio they did a very good job very professional and I felt like a valued customer
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June 2024 by Jay Thompson
Bought my F150 at Commercial a few years ago. Have always had it serviced here and have always received great service.
After my last oil change, a service advisor told me the tech recommended a full break job, and he quoted me $350.
Went to pick it up today and was billed $692. When I asked the same service manager why I was paying double, he informed me that it was $350 per axle.
When he told me $350, I asked him, "For all four wheels?" and his response was, "Yes, $99 for pads, but with turning rotors and labor, it's right at $350."
Not one mention then of "per axle."
$350 seemed cheap for a full break job, but that's what I was told -- until I got the actual bill. The only response I got to, "It would have been nice if I'd been quoted properly," was "Sorry."
Again, I've got no issue with the quality of work done. But the quoting process clearly needs work. I'm an idiot for trusting their word and not getting the quote in writing.
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March 2024 by Joe Ahole
Knowledgeable and honest sales on quality vehicles. Friendly, Professional, Efficient and direct service department with fair prices. Hometown atmosphere where you can feel appreciated and be comfortable asking questions. We prefer it to the big city dealers where you are just a number. Self entitled hide behind the keyboard whiners probably deserve and appreciate the big city treatment.
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March 2024 by Kris
STAY FAR AWAY FROM THIS SERVICE DEPARTMENT UNLESS YOU WANT MORE ISSUES!!!!! These people aren’t to be trusted with your vehicle at all ! They won’t fix the actual issue and charge you for work that was never done. You will come out with more issues and these scammers could care less. They will give you a runaround, won’t keep you updated, and will over charge you for parts and work they never worked on nor replaced. They will get you if you’re not mechanically inclined.
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February 2024 by Brad Peck
Went in for an oil change on my F350, which I had them do a fuel filter and tire rotation. When I was ready to leave, there was diesel on the seat and arm rest. I told them and they took it back to clean it off, it didn't really come out!! After leaving I stopped at the gas station just down the road and my hub cap was not snapped into place. If had gone farther it would have been gone. Very disappointing appointment. I won't be back.
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February 2024 by brian jacques
I had 2 opportunities to visit Commercial Ford in a week for a couple minor problems with my pickup and received EXCEPTIONAL SERVICE each time, thank you. Brian Jacques Ontario Canada.
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January 2024 by Mark Crossman
Very helpful staff here in the service department. Had to schedule some recall work and warranty work. Got us taken care of at a good price and quickly.
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January 2024 by Bob Bean
Friday before Xmas my F250 began leaking fuel 30 miles from home. I had it towed to Commercial Motors in Aransas Pass within an hour (thanks AAA). Then I called service department and was told the truck would be in the queue to be looked at the Wednesday after Christmas. Totally reasonable, however, I was scheduled to go on a hunting trip on Thursday morning. I asked the service manager if he could possibly look at it sooner. He indicated he would try. To my surprise I received a call two hours later saying my truck was ready. After all this is Texas and I needed my truck to go hunting!!
Hats off for Commercial Motors and their continued excellent Service Department!
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January 2024 by Rosendo Mendoza
Good communication.very friendly place.they get job done.
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September 2023 by Fred Gibbs
Quick oil, lube, filter
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September 2023 by Robert Moore
Best staff and great service in and out in half a hour great people I would recommend this dealer and service department to everyone.
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September 2023 by Charles Cashatt
Salesman was arrogant and stated, "If we don't like the quoted price, we could go somewhere else!". We did.
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September 2023 by Allen Glasgow
if you simply quit using this horrible dealership for sales or service. we might get a better one.
