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October 2023 by Jack D.
When you call and tell them it's an can't use your dog can't use her back leg they say sorry we don't have any appointments available until next week. They obviously don't care about animals just money
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September 2023 by Gina O.
The best around! They made putting our sweet fur-baby down so peaceful. Highly recommend!
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February 2023 by Michael P.
The Personnel at this Animal clinic went above and beyond for me. 30 mile radius of my home. I had to have a brucellosis test done on my dog, and I couldn't wait an additional day. I called them shortly before 10am without an appointment, explained the urgency and they told me to come right away. Upon arrival I was checked in and about 10 minutes later the procedure began. Not only was the entire staff very professional, but the icing on the cake was how reasonable they were. I highly recommend Cold Springs Animal Hospital, and job well done. Thanks!
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February 2023 by P G.
Was super displeased with the service offered here... and I wasnt even in for my pet. I initially had called this AM pretty early and had spoken to a sweet woman, (I forget her name :(,) who had told me to come into the clinic to complete a paper application & we would go from there. Fast forward a couple hours, I come in, it's busy so I wait patiently and from the getgo of entering the clinic the receptionist is rude. She was talking with a nasty tone, being dismissive, and did not even greet me upon entering the building, which as a potential employee, was super disappointing. After, she was giving me extreme attitude over the paper application saying I HAD to do it online to which I politely responded with that I had called prior to coming in and was told to come fill out a paper application... to which she rolled her eyes and said i'll get somebody who can help you when i can. Waited for all 8 clients to get checked out, then it was me and one other lady who had already been checked in, looked at me numerous times- She never helped mw nor got me an application so i left.
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August 2022 by Lindsey C.
Dr. Walker was absolutely wonderful! First time there and I was impressed! He was so kind, attentive, and knowledgeable to my horses needs. I will most definitely be back! Such a great overall experience. I've met with a lot of vets over the years having as many animals (and unfortunately issues with the animals ) as I do and he is top notch! So thankful to have found cold springs.
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July 2022 by Maria C.
Took our horse there and took very good care of him, x-ray and ultra sound available on site. I have found our horse vet it is worth driving from Princeton
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December 2021 by Monique M.
1. Customer service from the front office seems a bit cold and not very welcoming today. The older lady with short hair and pink sweater was not friendly. No greetings or manners. Technicians were great though! If I were to return, I would definitely come back for this reason. They were gentle with my dog, and made sure we are happy. Upon leaving, I needed to check out, the same lady saw me standing there waiting, but did not say anything besides sipping on her tea/coffee and sitting down at her computer. The other lady however walked to the front and asked if I needed help or needed to check out. Here is me expressing the importance of the front office, you're the main reason why people should want to come back. Greetings, manners, and stellar customer service is what you should have. If not, do not work at the front desk.
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September 2020 by James M.
Dr. Walker is just first class - period. One of our donkeys had a problem and the Doc diagnosed it correctly, promptly, and resolved it. He also did a good job of educating me in donkey care. I must say that the charges were quite reasonable as well. He is a very caring, knowledgeable vetenarian.
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June 2020 by Emilia Cruz-Franklin
Our pets get the best care and service here. We enjoy the staff as well. Very friendly.
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July 2019 by Duke B.
They have cared for our dogs for many years. Have always shown extreme concern for every problem our dogs have had.
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November 2018 by Christine J.
I have used this clinic many times over the years and have found Dr. Garribay and Dr. Fazzino to be excellent and compassionate vets. I would recommend them to friends (and have). (I see a review about Dr. Garribay not having a good bedside manner, that has never been my experience!)
