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February 2024 by Dee Baker
They almost never have anything ready. Even scripts that have sat there for days they wait until you show up and tell you to come back later.
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March 2023 by Leezen Amatya
Very friendly staff overall and the pharmacy manager and his team are extremely helpful
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March 2023 by CDA Collin.
Pharmacist Sam is very Knowledgeable and kind !! Thank you
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March 2023 by Sol G.
I and My Family have been LONG TIME Customers of Brookshires Pharmacy since 12/2009 and they had the Absolute BEST CUSTOMER SERVICE However in the past year ESPECIALLY the last 60-90 days Absolutely AWEFUL! No one answers the phone, Not even for the Provider’s office! Automatic Refills are No longer Filled due to one excuse or another!! The Customer has to call and remind the Pharmacy to order their medication to assure it will be filled! The excuse for all this is they’re short handed however I work in the Medical Field and this is NOT a Valid Reason to Not do Your Job! You answer your calls or put them on hold and then deal with the the call NOT IGNORE the CALLS!
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March 2023 by ashez1470
The staff here are great! They are so kind and helpful. They do great work, even short staffed. I see how hard they work, especially with the phones ringing constantly. I appreciate them so much
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March 2023 by John Faith
Extremely helpful and knowledgeable staff. Friendly as well. Typical wait time once they receive the prescription is about 45 mins.
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March 2023 by Deep Ellum
Been calling for a week. These people never answer their phone!! Rings 6 times and drops every time.
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March 2023 by Charlene Merritt
Best pharmacy team around!
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February 2023 by Big Bad
Been calling for a week. These people never answer their phone!! Rings 6 times and drops every time.
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December 2022 by Mae P.
Horrible for a first time customer. Transferred a RX to use a coupon. Pharmacy staff tells me the supervisor probably won’t let the prescription go out for the amount with coupon. Supervisor tells me the same thing and states “maybe for those coupon subscribers who pay for the service.” Discrimination!! Called the coupon service and was told they have no right’s denying anyone no matter what level. The rep from the coupon service returned my call after speaking with Brookshire and said the woman was defiant and even stated the medication that was under the coupon was out of stock, but may not “release it either for a low price”.Update: it’s been now filled twice at 2 other pharmacies for almost the same priced coupon.
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April 2022 by TP
HIGHLY RECOMMEND!! ANAZING STAFF ANDRIAN in particular has went above and beyond to help our military veterans with All issues. Transfer your RX to Brookshires. They do the work to make sure you get the best deal and will fight for you with insurance company. Entire staff is awesome. I have been to other pharmacies in Anna this one ranks #1.
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April 2022 by Allen
Way better than cvs. Will use as my primary from now on
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April 2022 by Tom P
HIGHLY RECOMMEND!! ANAZING STAFF ANDRIAN in particular has went above and beyond to help our military veterans with All issues. Transfer your RX to Brookshires. They do the work to make sure you get the best deal and will fight for you with insurance company. Entire staff is awesome. I have been to other pharmacies in Anna this one ranks #1.
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January 2021 by yoheli perez
We got our covid shots here. The staff was so kind and helpful. Very quick and thorough. Thank you!
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January 2020 by Zabby D.
You'll hear good and bad stuff about this store, so I'll tell you why I love it. They support local. The money you spend here, they will give to local communities and schools that help your children. They try to accommodate the customer as much as possible. Almost always, (ALMOST) they are super friendly and go out of their way for the fellow patron. They carry your groceries out and have a conversation with you, not taking tip money. You can get something quickly and get out quickly most of the tIme. They will special order something for you. This pharmacy is one of the best we've ever used. I wish we could have brought them with us when we moved. Sales are pretty good! Theeir CAKE decorator is super awesome and the prices can not be beat. Like for real!
