“Tremendous experience purchasing our very first RV. Sales and Service staff were all very helpful and friendly and spent time walking me through everything on the RV and gave me a lot of tips. Couldn't be happier with our purchase.”
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1310 Spur 515, Navasota“NAPA is one of the only motor & brick stores that carries Chevron Delo coolant. This coolant was suggested by a Duramax tech because the factory stuff rust out the radiators. If you have a Duramax with factory coolant, dump it and come in to buy this stuff. They are alway friendly, knowledgeable and helpful.”
“We had been planning a long trip using our 2023 GMC Sierra. Then, 9 days prior to us leaving, GMC decided to do a software download during the night. We had it scheduled for an oil change and tire rotation, but now the battery was dead, and we had to tow it to the dealer. 5 days went by, and they never looked at it, nor did they even make a ticket on it, nor was I ever called by an employee.
Then, we contacted Sterling Chevrolet GMC in Navasota. Bingo! Very helpful people at Navasota Sterling. We got the Sierria to them by noon, and by the following afternoon, they had it back on the road. Very reasonable price and they check all the fluids, changed oil, rotated the tires, replaced the battery and confirmed the new software download was working. Our family owes a big debt of gratitude to Sterling Chevrolet GMC Navasota. We had been planning this trip for nearly a year. It is our 50th Anniversary trip. God Bless Sterling Navasota!”
“Possibly the best customer service I have ever encountered! Aaron is the best. This location, and O'Reilley's as a whole, treats you right and makes you feel like a human being.
My brother and I were driving back to College Station on Easter Sunday. Around 9:00pm and about 20 minutes out from Navasota, our alternator failed. We couldn't make it all the way to College Station, so we stopped here to buy an alternator.
We were prepared to stay the night, but Aaron-one of the employees-offered to stay AFTER his shift ended to help us change the alternator! After he finished his shift, on his own time, he stayed after-hours and brought his tools over from his house to help fix the alternator. He was super friendly, super helpful, and fixed the alternator in no time at all. About two hours later, we were on the road again.
I don't think any other store has employees that will stay after hours on Easter Sunday to help two random, stranded guys. I highly, highly recommend O'Reilly's and I highly, highly recommend Aaron.”
“Just about the nicest people you will ever meet. They are a hardware store as well as an auto parts place, and they save me the trip to a big box store when I just need one or two things. Shop local!!”