Walmart Supercenter offers fresh groceries online with free same day delivery for Walmart+ members, who can order as often as they want for free. Pickup is also free with no mark-ups, featuring the same low prices as in-store. Services include Express Pickup for a low fee, acceptance of SNAP EBT cards, and a Freshness Guarantee. Customers can order organic produce, choose a convenient pickup time, and have trained associates hand pick their items. Using the app provides extra convenience for check-in and notification when orders are ready, with associates bringing and loading groceries to the car. However, customer experiences vary. Some report excellent customer service, with specific bakery staff receiving high praise for showing customer service excellence. An employee also notes a friendly atmosphere with professional and kind management that treats people with respect. On the negative side, checkout service is frequently criticized, with few lanes open, forcing customers to use self-checkout. Stock issues are a common complaint, with many grocery and cosmetic items often out of stock, requiring trips to other locations. Seasonal changes, like the setup of Christmas stock, are viewed positively by some shoppers.
Walmart is a great store but some employees like Laura in auto care center she doesn't know how to give customer service she is always rude and hateful towards the customers and the manager in that department seems like he don't care how customers are treated
March 2025
Always has a wide selection of items/goods, can normally find what you need
March 2025
No one works the checkouts anymore. You're forced to do a job you don't get paid for when you shop there and half the time there is only one self check out lane open besides the 15 items or less lanes.
