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June 2023 by Ben Bressler
Have rented from Van Country a couple times. We have a large family and sometimes need extra space for longer trips. Both have been perfect experiences — easy to work with, fair pricing. The vans are clean and well maintained. Great communication before, during and after the trip. Worked with special requests we had without hesitation. They are my first and only call when I need a van.
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May 2023 by Chad Marshall
I was extremely impressed with Van and Country’s professionalism. Their communication before the reservation and during was excellent. Quinton did a great job, and a quick job, of checking in and get us out of there. The van was clean, low miles, and drove extremely well.
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May 2023 by James Wilson
Staff was incredibly professional, and super friendly- the van we rented was VERY nice and ran great! Will absolutely use again. Very reliable easy to deal with no drama.
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May 2023 by Chris Valenzuela
Just picked up a van not too long ago and it was an easy process, they explained everything properly and even went above and beyond with their customer service. Highly recommend!
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May 2023 by Zia Gaspar
Love this place so much , Quinton always goes above and beyond with meeting all of our travel needs! I’m so happy Amarillo has this great local place with a great staff!
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May 2023 by Kris Culp
Great Van! Easy to work with, no issues. Will use again
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May 2023 by Rayven Boone
I have rented from Van Country Amarillo several times here in Amarillo and have never had any issues. The vans are perfect for weekend trips, vacations, or really anything you want and can accommodate a large group of people. The staff is ALWAYS helpful and friendly. They are very knowledgeable and great at helping you select a van that meets and accommodates your trip. The policies and regulations are always clear and simply presented at the time of booking a reservation and when picking up the van. They even have a DIRECT phone number to reach if there are any issues. They make the whole experience very convenient and even have an easy after-hours drop off procedure. The staff makes it easy for us every time we rent. We love supporting a local business and will forever be loyal customers. Thank you VAN COUNTRY for being AMAZING!
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May 2023 by owen Slaydon
The van was rented on a Tuesday for a business trip for 7 team members. We were told that we could return the van on Sunday (and tried to) but when we arrived to return it, the gate was locked. We called the number and no one answered so not knowing what else to do, we returned it on Monday morning. (When we picked it up, We were never given instructions on an after- hours return). After we returned the van on Monday, He called and began to make accusations of a dog being in the van (because 1 dog hair was found on the step even though he has a dog on the business premises) and that he would add extra charges for detailing or make up extra charges to cover his time. We told him no dogs had been in the van- it was a business trip. He proceeded to call us liars and threaten that he would make up additional charges. I personally confronted him about the accusations and threats and he handed me the receipt. This had been the second time we rented from this company but we will NEVER rent here again. RENTER BEWARE: this guy will accuse you (even when you have eye witnesses) and try to over charge you.
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April 2023 by Galen Weaver
We experience some difficulties with our van during the rental. Quinton at van country rentals was extremely helpful and prompt in bringing us a different van and taking care of our needs immediately. Would not hesitate to recommend an Van Country Rentals.
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August 2022 by Natalie Bright
The three vans we rented were immaculately clean, the reservation and pickup process was very easy and effortless. Also we were able to return them after hours that same night to avoid an additional use fee for another day. Very accommodating and easy to work with. I would definitely use VanCounty again, and highly recommend.
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August 2022 by Eddie C
Excellent customer service! Great communication throughout our rental! Our fright was delayed one day and our van was still waiting for us. The van provided served us well! Thank you.
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August 2022 by Juan Manuel Rivera
Great Customer service. The 12 passenger Van was in excellent condition. I will use their service again without hesitation. Highly recommend.
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August 2022 by Joshua Raef
Solid experience with these folks. Great communication, allowed us to take early to avoid picking up on a holiday weekend. We will use them again!
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August 2022 by carli podzemny
They were amazing, and very accommodating to our needs. I will definitely use them again if I need a van!
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July 2022 by Libby A.
Quinton, with Van Country in Amarillo, is very helpful and stays with you when you need him. Obviously, through no fault of Van Country, we punctured a tire on the way home from our family trip, and Quinton (who gives you has mobile number and is very responsive when you need him!) was very helpful and offered to do anything we needed to help us finish our trip. Knowing one of our family members had flown in, he offered drop-off at the airport if we needed it. We have several people and a lot of luggage when we travel - and we couldn't make these great family trips and memories without Van County Rentals! Thank you, Quinton!
