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July 2024 by Nichole Johnson
Most pleasant post office to visit in Amarillo!
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June 2024 by Kristie Underwood
We are open for business, google get it right. Open mon-fri 8-5!!
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June 2024 by Eric W.
There is limited access to my apartment building. We have a regular mail carrier who HAS A KEY TO THE BUILDING. For some reason they gave my package to some special deliverer who does NOT have a key. The office was closed, so the delivery failed. This deliverer then placed the package someplace where it sat for an additional 4 weekdays. Only then, did the package eventually get to the regular carrier. If they had given it to him from the start, I would have received it 4 days earlier. And yes, the package was very late.
Customer support had erroneously told me that the package had the wrong address on it, and that's why it wasn't being delivered. I received the package today; she was wrong. I suspect that she KNEW she was wrong but didn't want to be bothered with this issue.
I have set delivery instructions to not give any package of mine to anyone but our regular carrier because this isn't the first time I've gone through this. They ignore it. I don't need them to "help out" here. Maybe I'll have to refuse to buy from anyone who won't offer a UPS option. They don't have a key either, but at least they have the sense to deliver during office hours. I'm at my wit's end with this.
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April 2024 by Stephanie Baeza
What are the hours???!!!!!
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March 2024 by Penny Mint
Awesome ??????
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March 2024 by Gary Fassauer
Service is great, your in and done with a smile.
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February 2024 by David Torrez
Been waiting on a package that was sent by a family member so I called customer service automated of course and found out the package arrived 25 January and was pending acceptance by someone at the post office. After one hr wait on the phone I finally talked to a person who filed a claim stating that there was no reason why I hadn't received my package. So I called today and not only was it still pending acceptance but someone had called me this morning funny no missed calls. Another claim filed and if not called by Wednesday next week to call again. The 2 stars were for the two humans I talked to. So far every else sucks
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February 2024 by alberto rivera
This place is awesome ! The staff is awesome always !! Is listed as temporarily closed but it is a Google thing ! THEY ARE OPEN !!!!
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October 2023 by Taz
Came n frustrated lady was patient and was very professional and explained a situation for me thank you!
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October 2023 by Taysha Savington
Never can get ahold of anyone with the post office sat on the phone for 10mins for someone to answer not speak then right to a survey. Annoying as hell no one wants to go all the way to the post office for a yes or no answer that can be easily done over the phone pathetic!!
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October 2023 by Jill M
Not self service
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December 2022 by Randy Hudson
Hey maybe your carriers should leave their jewelry at home and get a haircut maybe our packages won't get stolen, can they not knock on the door or ring a doorbell? I'm looking at you 79101
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October 2022 by Sonny Bellows
Mailed a package overseas to family members. Showed the mail staff everything in the box before shipment. 2 months later, I found out customs rejected my package after a week for items in the box (mouthwash or the toy). I don’t know because no updates were given. The post office claims they tried to deliver it to me and put a note in my mail box which was never received. The slip also has my PII such as a cell phone which they refuse to call. Don’t ask me for my PII if you don’t use it! I feel the post offices in Amarillo need investigated internally.
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June 2022 by Juan Vargas
Post Office, packages, letters, supplies, still the same as always!
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January 2022 by Daniel Rivera
Always fast and such wonderful Customer Service.
