Toot'n Totum is a convenient and well-liked business known for its gas pumps and friendly service. Many customers appreciate the variety of options available, especially the drive-thru service, which offers a good choice for quick visits. However, some frustrations have been noted, such as the need to press the button multiple times to skip an unnecessary car wash, even when no car wash is available at that location. Customers also value respectful and good service; one regular customer shared a disappointing experience where they were treated poorly by staff when trying to purchase a cappuccino with EBT. The customer was calm and apologetic but felt they were unfairly raised in voice to, which led to disappointment and a decision to drive farther to another location. Despite these issues, the overall impression is that Toot'n Totum is a place that many customers rely on for their convenience, but it can improve in customer service and communication.
Cashiers r rude and the one employee was on something was in there last night and she doesn't listen to what customers want to purchase
October 2023
Gas pumps are great but pushing the button 5 times to say I don’t want a car wash is excessive. Especially when there isn’t even a car wash on location..
April 2021
Friendly staff. Large store. Great location 34th and Georgia
