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March 2024 by Jeremy Newman
It was horrible they humiliated me in front of everyone there all because I tried on a pair of white shoes when I clearly came in with black shoes and as I was still shopping this lady walks up to me how i liked the pumas that I had on and so I replied with i love them but after i thought about it for a second I realized she was thinking I had there shoes on so I told her these are my shoes and she told me sure I showed her the dirt that were on my shoes and made a comment that it's crazy going to come accuse me of stealing for no reason I would love to speak with her boss
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March 2024 by Doretha Baca
Customer Service was not good at all.
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February 2024 by Zoe Blavier
Mary Helen, the store manager, is the absolute worst. I can't believe yall still haven't fired her for how horrible she treats workers. Unbelievable.
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October 2023 by Martin Martin
Shoe Dept. Encore in Amarillo, Texas was such an impressive store, many interesting choices for shoes here, I ended up being overwhelmed by all the awesome options and didn't end up buying anything, I wish I had.plenty of free parking in the parking lot attached to Westgate mall
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October 2023 by Jenny Artho
Bit of change up, have to really look for your shoes.
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August 2023 by Susan Padilla
Great place for shoes but sadly didn't have the shoe side was looking for.
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September 2022 by Michael Keough
The manager here was extremely rude. started putting up shoes that we were trying on and complaining about her staff having to put up shoes. I told her we were still trying on the shoes we had out and she acted like that was absurd.
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August 2022 by eagle eagle
Hi ...I visited the shoe Department in west gate mall. this afternoon. The employers deal with me and my family with very un professional way. I was with my family trying to find a good deal. when one of the employers come and start talk aggressively toward me and my family. Then two employers keep follow my family and laughing in unusual way which make my family and I feel annoyed and end up leaving the place without buying anything.. I'm really feel sorry about this unprofessional attitude.DO NOT visit shoe department in westgate mall amarillo TX..
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July 2022 by Katterinna Scott
They have a decent shoe selection don't get me wrong, but they have sale stickers on stuff that aren't even on sale so best watch and catch it before you pay for it.
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July 2022 by Katterinna Johnson
They have a decent shoe selection don't get me wrong, but they have sale stickers on stuff that aren't even on sale so best watch and catch it before you pay for it.
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July 2022 by Stephanie Bernal
I’ll make sure that everyone knows how shady and disgusting Kathy is for blaming me and pressing charges on me over a missing deposit the old store manager Robin touched and stoled or lost! Thanks for putting something on my record that I never did, Kathy! You’re a godless woman!!!!!
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July 2022 by John Lopez
Kathy the district manager has yet to apologize and help pay back my family friend. She was blamed over a missing deposit she never touched!
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May 2022 by Jennifer Merritt
I wouldn't shopping there if it is the last place on earth. How in the world can they only have on shoe in a box. I need both to make sure they fit right. I can't help they can't do their job. And when asked they are rude.
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April 2022 by Johnny Carver
Nice selection. Okay prices. If you can't find shoes here, you might be a little picky.
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April 2022 by Foofiiter
Workers are overwhelmed which is my guess as to why the cashier dude was rude. Or maybe he was just a bad employee, I dont know.
