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November 2023 by Patrick C.
I normally don't mind the occasional hotdog or pizza at Sam's club, but this one was terrible. Pizza was not available and run out, the slice given was lukewarm and you could tell it's been sitting for quite some time. Took forever waiting in line and waiting for the order.
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August 2023 by Ken M.
I have been a member for over 30 years, this is the worst run store I have ever seen, filthy, very rude employees, ran like a third world country, wait in line while employees, mainly management stand around and look at us like we our fools, most unhelpful people I have ever dealt with, from now on I will shop at Costco in Lubbock Texas, it is one hour away, but well worth the time and effort, Sam Walton would turn over in his grave too see how low his establishments have sunk, good bye filthy pigsty.KenCanyon TexasToo bad I had too give them 1 star
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January 2023 by Ngi Be Ni
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December 2022 by Carla C.
Staff throughout the store were very helpful to this rookie Sam's Club shopper. New to the Amarillo area, I needed plenty of direction. Staff at the check out were also helpful, mostly trying to get folks to use the self checkout lane. I resisted. Fortunately, someone decided to simply have more checkout lanes. Excellent move. In an effort to support more jobs, not fewer, customers are resisting the corporate effort to turn us all into supermarket cashiers. So they raise prices and then expect us to do the work for free that they formerly paid to real people. Thanks to my family for opening my eyes to the insidious corporate reality. Rant to continue!
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September 2022 by Gary
Great service
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September 2022 by Nyinbiric Chol Nyiec
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July 2022 by Jenny R.
Never have I had a Sam's Club in Denver & Colorado Springs, San Antonio nor Corpus Christi TX say I couldn't use my money points when I'm on the account, instead said I'm not a primary. Really, when each card is generic with no pic, I have to make sure I have my husbands card or him with me. WTH, I'm traveling and not able to use our accounts benefits is ridiculous and false rewards to me by the Sam's Club in Amarillo, TX.
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July 2022 by Samantha Ann Rodriguez
They a rude and disrespectful
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July 2022 by N L.
Dear Sams store, We shop here all the time both personal and business. Hardly ever have trouble. But with gas prices going down, people are flocking to the pumps. PLEASE PLEASE put up signs at eye level on the exit side to tell people not to come in the wrong way. Let them know they have to go around to the other side and wait like the ready of us are. When they come in the wrong way, it stops up the flow of traffic and those waiting going the right way have to wait until they figure how to get out. Because now there's two or three cars behind them also going the wrong way. All of them stopping the flow. A sign on the road to go around would be good as well as a wrong way one at the end of the pumps. Thank you.
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March 2022 by Kari G.
Diesel buyers BEWARE!! My husband filled up at this Sam's Club on 3/26/22 with just over $200 worth of diesel. Within 5 hours, the check engine light came on, and stayed on for the drive back to DFW the following day. With this being the weekend, we took it in to the diesel shop we have taken several of our work rigs to on 3/28. After taking a fuel sample, it was reported the fuel had been diluted severely with water. This has in turn caused major damage, and major expenses. Here's looking at you Sam's Club! Let me know where I can send this bill for repairs since you don't care enough to contact us back about the issue.
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March 2022 by Javier Arellano
Took both my cars here,, great quality, price, and service!!
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February 2022 by Brenton Knust
It's kinda funny to me that the diesel pumps were coned off when the truck convoy came through Amarillo. If you were out of diesel there would have been a bag over just the diesel nozzles. That looks bad in my eyes. We got diesel at another station on the way home. Guess I'll continue to use other places now.
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February 2022 by Mayra Silva Barber
DO NOT ORDER A CAKE OR COOKIE CAKE FROM THEM! I went to pick up a cookie cake that I ordered and when u walked in I was told that they didn't have one for me because they were out of stock and that they tried to call me but couldn't reach me... 1. I didn't have a missed call.. and I verified the phone number.. 2. IF they did call they didn't even leave me a voicemail.. it is ridiculous that I show up for my daughters cookie cake and they have nothing for me.. I understand that shipments don't come in but at that time they should had called me and leave me a voice mail or call me multiple times so I could get a cake done instead...I tried to talk to a manager one wasnt available.. i called to talk to a manager and they hung up on me.. instead I walked out of the store with nothing and now my 9 yr old doesnt have anything for her birthday!!!! I'm beyond livid
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December 2021 by Felicia L.
Do not go to this store if you need help from a worker. They are ghetto and unprofessional. I had to address Oralia in the jewelry department and the store manager about the ghettoness I encountered. I didn't even get so much as an apology for her talking to me disrespectfully. Can't wait to see her again in person when I have time to properly address her attitude.
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December 2021 by Robert H.
Always a problem here at the cafe. No lids, out of soda and the employees have an attitude. Don't know if I'm going to renew my membership. Wish we had a Costco.